Forklift Service Manager — Lead Field Team (West Midlands)

Alexander James Recruiting Ltd.; Kidderminster; On-site; GBP 45,000 - 52,000; Full time

Job summary

A material handling company in Kidderminster is seeking a Service Manager to oversee a team of field-based engineers across the West Midlands. The ideal candidate will have service management experience, preferably within the material handling or related industries. Responsibilities include managing the engineering team, maintaining customer service, and on-boarding new staff. Offering a competitive salary of up to £45,000 plus benefits including a company car, bonus, and 21 days holiday plus statutory leave.

Benefits

Company car

Bonus opportunity

Laptop and phone

Fuel card

21 days holiday + statutory

Qualifications

• Experience in service management within material handling or related industries.
• Ability to manage a team and ensure service levels.
• Located within commutable distance to Worcestershire.

Responsibilities

• Manage a team of field-based engineers across the Midlands.
• Oversee the service team and maintain customer service levels.
• On-board and train new engineers.

Skills

Service management experience

Team leadership

Customer service

Job description

A material handling company in Kidderminster is seeking a Service Manager to oversee a team of field-based engineers across the West Midlands. The ideal candidate will have service management experience, preferably within the material handling or related industries. Responsibilities include managing the engineering team, maintaining customer service, and on-boarding new staff. Offering a competitive salary of up to £45,000 plus benefits including a company car, bonus, and 21 days holiday plus statutory leave.