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We are looking for a Patient Administrator to join our Endoscopy team on a full time permanent basis (x4 shifts a week, 8am - 6pm, Monday to Sunday), at our brand new Community Diagnostic Centre in Cornwall.

As a Patient Admin with InHealth, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide.

Target opening date: December

We are looking for a Patient Administrator to join our Endoscopy team on a full time permanent basis (x4 shifts a week, 8am - 6pm, Monday to Sunday), at our brand new Community Diagnostic Centre in Cornwall. As a Patient Admin with InHealth, you will ensure our patients receive a professional and patient focused service throughout their diagnostic pathway. Working alongside your clinical colleagues in a dynamic, fast paced environment, you will also provide administrative support for the endoscopy services we provide.

• Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
• General administrative duties to support the unit team such as scanning documents, preparing patient notes and updating patient administration systems with accurate information relating to patient appointments
• Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
• Tracking and distributing reports to referrers, ensuring that results are dispatched in line with timescales
• Working with the wider operational team and the booking service to resolve queries and ensure the best patient experience at all times.

• Experienced working in a customer or patient focused environment
• Confident using Microsoft packages and other IT systems
• Strong communication skills, both written and verbal
• The ability to work independently and as part of a multi skilled team

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name: InHealth Group

Address: 5 Foundry Row, REDRUTH, TR15 1AN

Employer's website: https://www.inhealthgroup.com/