Receptionist

North Staffordshire Combined Healthcare NHS Trust; Stoke-on-Trent; On-site; GBP 18,000 - 22,000; Part time

Job summary

A healthcare organisation in Stoke-on-Trent is seeking a part-time Receptionist to provide excellent service as the first point of contact for patients. This role is crucial for maintaining good relations with the public, answering calls, and supporting the team. Ideal candidates are reliable and enthusiastic, with a commitment to inclusivity and sustainability. The organization promotes career development and places high importance on wellbeing.

Benefits

Supportive working environment

Opportunities for learning and development

Commitment to wellbeing

Qualifications

• Reliable, hardworking and enthusiastic.
• Good communication skills as first point of contact.

Responsibilities

• Answering telephone calls, booking appointments and providing support for the Team.
• Undertaking telephonist duties under the general direction of the Administration Manager.

Job description

Overview

An exciting opportunity has arisen for a Receptionist to join our Team at the Darwin Centre. We are currently looking for a reliable, hardworking and enthusiastic Receptionist to join our team on a part-time basis (15 hours per week). As the first point of contact either in person or by telephone, the Receptionist plays a key role in establishing and maintaining good relations with members of the public, ensuring that patients are attended to with care and sensitivity and that meeting their needs is a top priority.

Responsibilities

• Answering telephone calls, booking appointments and providing support for the Team.
• To work primarily on Reception undertaking any telephonist duties under the general direction of the Administration Manager, ensuring that a professional, efficient and cost effective service is provided to staff and the public at all times.

Benefits and wellbeing

• A supportive & friendly working environment
• Active encouragement to learn and develop within your role
• Dedicated career pathways and great opportunities for continuing development
• Commitment to, and support for your wellbeing

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045. Sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.