Medical Receptionist à Grande-Bretagne

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.

We are looking to recruit an enthusiastic and motivated Band 3 Support Secretary to join our secretarial team within the Clinical Haematology team. The post requires an individual who is resilient and adaptable to work in a fast-paced professional environment.

You as a successful candidate will be working alongside an established team of Band 4 Medical Secretaries. You will play a pivotal role in supporting the secretarial team in ensuring work is completed in a timely manner.

You will be responsible for typing clinic letters, chasing results and providing support for the secretaries and service.

You should have good communication and organisational skills, be well-organised, flexible in approach and able to use your own initiative in prioritising your workload.

Extensive knowledge of medical terminology is essential, as are audio typing skills.

A key aspect of the role involves daily communication with patients, consultants, nurses and other health and care professionals and therefore the post holder must have exceptional non-verbal and verbal skills.

The available post is permanent 37.5 hours per week.

To produce accurate correspondence in a timely manner, typing from audio dictation.

• Provide day to day support to the PA/Medical Secretary team.
• Updating and inputting of patient information on to the appropriate systems and spreadsheet
• To book, reschedule and cancel appointments/clinics.
• Monitor clinic capacity
• Completing necessary actions required from correspondence and requests received.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

For further details / informal visits contact: Name: Abby Ponsonby Job title: Office Manager Email address: abby.ponsonby@liverpoolft.nhs.uk Telephone number: 0151 706 3397