Customer Experience Host: Front Desk & Calls (Part Time)

ARNOLD CLARK AUTOMOBILES LIMITED; Leyland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive retailer in Leyland is looking for a part-time Receptionist, also known as a Customer Experience Host. This role involves being the welcoming face for customers, managing inquiries both in person and over the phone, and ensuring a tidy environment. Candidates should possess strong customer service and interpersonal skills, along with the ability to multitask. The part-time hours are Saturday 8.30am – 6pm and Sunday 11am – 6pm. Benefits include generous holiday allowance, private healthcare, and training opportunities.

Benefits

33 days' holiday allowance

Generous retail discounts

Private healthcare

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Qualifications

• Must be the welcoming face for customers in the showroom.
• Ability to manage a large volume of customer calls effectively.
• Must maintain a tidy and presentable environment.

Responsibilities

• Greet customers warmly face-to-face and on the phone.
• Handle customer enquiries efficiently.
• Collaborate proactively with all departments.

Skills

Excellent customer service

Interpersonal skills

Organizational skills

Multi-tasking

Telephone manner

Tools

Cisco telephony

Microsoft Office

Excel

Job description

A leading automotive retailer in Leyland is looking for a part-time Receptionist, also known as a Customer Experience Host. This role involves being the welcoming face for customers, managing inquiries both in person and over the phone, and ensuring a tidy environment. Candidates should possess strong customer service and interpersonal skills, along with the ability to multitask. The part-time hours are Saturday 8.30am – 6pm and Sunday 11am – 6pm. Benefits include generous holiday allowance, private healthcare, and training opportunities.