Resident Concierge & Community Host — Flexible Hours

Sanctuary Supported Living; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading residential service provider is seeking a dedicated Concierge to be the first point of contact for residents and visitors at their Hackney Wick development. The ideal candidate will deliver high-quality service, support residents in developing life skills, and handle emergencies with calmness. This role offers a variety of benefits, including paid holiday, health and well-being plans, and flexible working arrangements, contributing to an inclusive environment for all.

Benefits

Paid holiday up to 30 days

Employer-contributed pension scheme

Health and well-being plans

Flexible working opportunities

Cycle-to-work scheme

Qualifications

• Experience of working with young people or vulnerable adults.
• Previous experience in challenging situations.
• Ability to maintain calm in emergencies.

Responsibilities

• First point of call for customer queries.
• Develop relationships with residents to support life skills.
• Organise and run social activities for residents.

Skills

Communication skills

Ability to work under challenging circumstances

IT systems proficiency

Job description

A leading residential service provider is seeking a dedicated Concierge to be the first point of contact for residents and visitors at their Hackney Wick development. The ideal candidate will deliver high-quality service, support residents in developing life skills, and handle emergencies with calmness. This role offers a variety of benefits, including paid holiday, health and well-being plans, and flexible working arrangements, contributing to an inclusive environment for all.