Maintenance Engineer jobs in United Kingdom

Customer Service Advisor — 12-Month Fixed Term Contract. Location: Kettering, NN16 8UN. Salary: From £26,190 per year. Job Type: Full-time, Fixed Term Contract (12 months).

• Handle inbound and outbound calls with professionalism and a friendly attitude
• Process orders, returns, and credits efficiently using internal systems
• Build product knowledge to provide accurate and helpful guidance to customers
• Collaborate with internal teams and suppliers to resolve issues promptly
• Identify opportunities to improve processes and contribute ideas
• Stay calm under pressure and manage priorities effectively

• A natural ability to connect with people and provide excellent service
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Attention to detail and accuracy in all tasks
• Proactive and positive approach to problem-solving
• Customer service experience (2+ years preferred, or transferable skills)
• GCSEs (or equivalent) in English and Maths

• A welcoming, supportive, and collaborative team environment
• Ongoing training and development opportunities
• Career progression within the company
• A comprehensive benefits package including:
  • Employee discounts and store discounts
  • Referral programme
  • Sick pay, life insurance, and additional leave
  • Private dental and medical insurance
  • On-site gym, canteen, and parking
  • Health & wellbeing programme
  • Enhanced maternity/paternity leave
  • Company events and casual dress policy

If you’re ready to make your mark and deliver outstanding customer service, we want to hear from you. Apply now and join a team where your contributions are valued, and your ideas can make a real difference.