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2,088

It Support jobs in United Kingdom

Strategic IT Service Delivery Leader | Multi‑Vendor

IOVENDO

East Malling
On-site
GBP 70,000 - 90,000
26 days ago
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Senior IT Infrastructure Engineer - On-Site & Secure

Ultra I&C

Maidenhead
On-site
GBP 45,000 - 60,000
18 days ago

IT Support Technician - Grow with Training & Benefits

Bedford College Group

Bedford
On-site
GBP 25,000 - 31,000
18 days ago

Senior Professional Development Coordinator

Sidley Austin LLP

City Of London
On-site
GBP 35,000 - 45,000
19 days ago

Field IT Technician – Schools | Growth & Training

YourRecruit

Sidcup
On-site
GBP 24,000 - 28,000
20 days ago
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Lead Applications Support & System Admin - Ringwood

Churchill Living

Ringwood
On-site
GBP 60,000 - 80,000
20 days ago

Junior 1st Line IT Support Engineer – Onsite & Growth

Computerworld Personnel Ltd

Bristol
On-site
GBP 24,000 - 26,000
22 days ago

Gallery Development Assistant

JobStart Scheme

Belfast
On-site
GBP 40,000 - 60,000
26 days ago
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Junior Audio-Visual Installer

Alecto Recruitment

Ringway
On-site
GBP 24,000 - 28,000
26 days ago

Junior Audio-Visual Installer

Alecto Recruitment

Tyseley
On-site
GBP 24,000 - 28,000
26 days ago

Design Engineer – (Mechanical – Water)

GirlingJones

Devon and Torbay
Hybrid
GBP 40,000 - 50,000
26 days ago

VIP Front Office Trade Floor Desktop Support Engineer

mthree Recruiting Portal

United Kingdom
On-site
GBP 40,000 - 60,000
29 days ago

Junior IT Support & Admin Assistant (Entry-Level)

JobStart Scheme

Armagh
On-site
GBP 40,000 - 60,000
29 days ago

Founding IT Engineer — Azure/O365 & MacOS

LinuxRecruit

Greater London
On-site
GBP 35,000 - 50,000
29 days ago

Shopfloor IT Specialist: Drive Production IT & Automation

Rheinmetall

England
On-site
GBP 40,000 - 55,000
16 days ago

Second-Line IT Support Specialist - Android & POS

Adecco

East Midlands
On-site
GBP 60,000 - 80,000
16 days ago

Finance IT: Application Support Analyst

Interactive Investor

Leeds
On-site
GBP 40,000 - 55,000
17 days ago

Data and Systems Engineer

Prodrive

Banbury
On-site
GBP 30,000 - 45,000
17 days ago

2nd Line Support Advisor: Android & Payment Tech

Adecco

Nottingham
On-site
GBP 60,000 - 80,000
17 days ago

Business Central & IT Support Engineer – Hybrid

Get Recruited Ltd

Crewe
Hybrid
GBP 29,000 - 35,000
18 days ago

Modern Workplace Engineer - Azure & 365 Specialist

83zero Limited

Bracknell
On-site
GBP 80,000 - 100,000
18 days ago

Tech Support Engineer – 1st Line IT & Desktop Setup

Mount Anvil

Greater London
On-site
GBP 30,000 - 40,000
18 days ago

Service Desk Engineer - 1st/2nd Line IT Support

Freightserve recruitment

Pirton
On-site
GBP 30,000 - 40,000
18 days ago

AV Solutions Engineer

EOS IT Solutions

Greater London
On-site
GBP 50,000 - 70,000
18 days ago

Transport Planner

Tarmac Trading Limited

Stanway
On-site
GBP 30,000 - 40,000
19 days ago

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Strategic IT Service Delivery Leader | Multi‑Vendor
IOVENDO
East Malling
On-site
GBP 70,000 - 90,000
Full time
26 days ago

Job summary

A leading IT service firm in the United Kingdom is seeking a Head of IT Service Delivery to lead and improve their IT operations. The ideal candidate will have proven experience in leading IT support functions, managing budgets exceeding £1 million, and excellent communication skills to drive organisational change. This role offers an opportunity to oversee IT service excellence aligned with ITIL practices and to work with diverse teams and suppliers to achieve high-quality outcomes.

Qualifications

  • Proven experience leading IT support functions or shared service environments.
  • Strong background in ITIL frameworks and service management methodologies.
  • Demonstrable expertise in managing budgets of £1m+.
  • Experience managing and developing IT teams.
  • Excellent communication skills, with the ability to influence others.

Responsibilities

  • Provide strategic leadership for shared IT services across the organisation.
  • Manage and develop IT support teams, fostering a culture of collaboration.
  • Oversee the ITIL‑aligned processes including Incident and Change Management.
  • Lead and manage an annual IT operational budget exceeding £1 million.
  • Manage relationships with third‑party suppliers for quality and compliance.
  • Drive innovation and operational efficiencies through technology.

Skills

Leading IT support functions
ITIL frameworks
Budget management
Team leadership
Excellent communication
Customer-focused approach
Job description
A leading IT service firm in the United Kingdom is seeking a Head of IT Service Delivery to lead and improve their IT operations. The ideal candidate will have proven experience in leading IT support functions, managing budgets exceeding £1 million, and excellent communication skills to drive organisational change. This role offers an opportunity to oversee IT service excellence aligned with ITIL practices and to work with diverse teams and suppliers to achieve high-quality outcomes.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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