Second-Line IT Support Specialist - Android & POS

Adecco; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a 2nd Line Support Advisor in Beeston. In this role, you'll provide second-line technical support for hardware and software issues, focusing on Android OS and payment processing technologies. Ideal candidates will have proven IT support experience and strong analytical skills. This position is full-time with training provided and offers a salary of £13.00 per hour. Join a dedicated team and contribute to exceptional service delivery.

Benefits

Full training provided

Qualifications

• Proven experience in an IT Support environment.
• Strong analytical and technical skills (hardware/software troubleshooting).
• Confidence with MS Office, web browsers, and databases.

Responsibilities

• Provide second-line technical support for hardware and software.
• Diagnose and resolve complex issues quickly and effectively.
• Support Android-based platforms and payment processing technologies.

Skills

Technical troubleshooting skills

Strong analytical skills

Intermediate to advanced PC literacy

Experience with bespoke software

Familiarity with Point of Sale (POS)

Job description

A leading recruitment agency is seeking a 2nd Line Support Advisor in Beeston. In this role, you'll provide second-line technical support for hardware and software issues, focusing on Android OS and payment processing technologies. Ideal candidates will have proven IT support experience and strong analytical skills. This position is full-time with training provided and offers a salary of £13.00 per hour. Join a dedicated team and contribute to exceptional service delivery.