Aurélien
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A luxury fashion brand is looking for a Senior Client Advisor to join its new flagship in London. You will be the ambassador of the brand, engaging clients with authentic connections and product expertise. The ideal candidate will have 2-3 years of experience in luxury retail, a strong client portfolio, and fluency in English. The role offers a competitive salary, attractive commissions, and opportunities for career progression in an elegant work environment.
Aurélien definesSmart Luxury— a philosophy of understated refinement, Mediterranean ease, and timeless craftsmanship.
Every creation reflects the Maison’s dedication to quality, comfort, and natural materials — designed for those who appreciate quiet confidence and elegance.
After establishing its flagship in Amsterdam and expanding through pop-ups across Europe, Aurélien will open its London flagship in early 2026.
We are assembling a passionate team to bring the Maison’s spirit of excellence to Knightsbridge.
As a Senior Client Advisor, you are a trusted ambassador of the Maison — blending product expertise, emotional intelligence, and refined service.
You represent the standard of excellence in every client encounter and mentor others through your example.
Engage clients through authentic connection and tailored advice. Deliver results through empathy, not persuasion.
Build and nurture your own loyal network of clients, maintaining detailed records of preferences and history.
Ensure accurate, consistent updates to client profiles and initiate personalised follow-ups.
Communicate confidently about suede, cashmere, merino wool, and fine leather — translating craftsmanship into compelling storytelling.
Uphold a flawless environment that embodies Aurélien’s understated elegance.
Support junior team members through knowledge sharing and example‑led performance.
If you have slightly less experience but possess exceptional drive and affinity with the brand, please add a motivation letter explaining why you would thrive in this role.
Applications can be sent to r.mulder@aurelien-online.com
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.