Retail Customer Advisor — 25% On-Target Bonus & Growth

Three UK; Cardiff; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading telecommunications provider is seeking a Retail Customer Advisor in Cardiff to enhance customer experiences and achieve sales targets. This role demands a customer-focused individual who thrives in a team setting and is proactive in problem-solving. Full training provided; no prior product knowledge required. With competitive pay, a bonus structure, and extensive benefits, this position emphasizes personal and professional growth within the company culture.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

31 days annual leave plus 2 bank holidays and 3 personal days

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to work well within a team, contributing positively.
• Resourceful in resolving customer enquiries efficiently.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting products.
• Achieve personal and store KPIs by driving sales.
• Provide personalized solutions for customer inquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications provider is seeking a Retail Customer Advisor in Cardiff to enhance customer experiences and achieve sales targets. This role demands a customer-focused individual who thrives in a team setting and is proactive in problem-solving. Full training provided; no prior product knowledge required. With competitive pay, a bonus structure, and extensive benefits, this position emphasizes personal and professional growth within the company culture.