Hotel Receptionist jobs in United Kingdom

Job summary

Job summary

Key Responsibilities Include:

• To support and transport vulnerable service users as part of a team.
• To be able to attend the office within one hour during on-call shifts
• Maintain Enhanced DBS (organised and paid for during Induction)
• To provide a professional and caring service for all patients whilst in our care.
• To ensure that at all times patient safety remains paramount, and safe systems of work are adhered to
• To support the care of patients during assessments in line with the Mental Health Act
• Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations

Main duties of the job

• Main duties of the job Key Skills:

  • Valid Manual Driving Licence for the UK held for a minimum of 1 year
  • Age over 21 due to the company's insurance
  • Passion for working in a fast-paced environment,
  • Able to reliably adapt and work well under pressure
  • Good written and verbal communication skills

  In return, we offer:

  Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid.NVQs available

  • Company pension
  • Refer a friend scheme
  • Health Care Cash plan upon successful completion of 6 months probationary period
  • Employee Assistance Programme

  Mental Health Transport Assistant Full- time 42.1 hours contract. Worked on a 4 on 4 off rolling shift pattern.

  Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.

  This contract is paid at blended rate of £12.88 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,280.10based on expected hours.

  • Over-runs paid at £22p/h
  • Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
  • Shift pay enhancements are also available for some call-in or overtime shifts,additional £1.75p/h.Further information will be discussed during the interview process

About us

Overview of your organisation

Our Journey began in 2012. We specialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).

We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.

Details Date posted

01 August 2025

Pay scheme

Other

Salary

£28,280.10 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0029-25-0032

Job locations

Oaktree House

408 Oakwood Lane

Leeds

LS8 3LG

Job description Job responsibilities

REPORTS TO:Deputy Care Operations Manager(DCOM)

JOB TYPES:Full-time

SHIFT PATTERNS:

• 12 hour shifts
• Day shifts
• Night shifts

QUALIFICATIONS:

• Full UK Manual Driving License (Required)
• Enhanced DBS certificate within the last 3 years (preferred)

BENEFITS:

• Company pension
• Cycle to work scheme
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Enhanced DBS
• Eligiblity for Blue Light membership
• Employee Assistance Programme to all our employees from day one
• All logo required uniform
• We provide above and beyond PPE and Equipment
• Additional Annual Leave after 2 years of service
• Wagestream - Thisis a financial wellbeing platform for frontline workers

If you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!

Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.

We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.

You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!

This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.

Equal Opportunities

Secure Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

WHO ARE WE?

Our Journey began in 2012. Wespecialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).

We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.

Equality, Diversity and Inclusion:SCUK is committed to building a culture of incivility where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.

BACKGROUND & EXPERIENCE:

• Valid Full UK Manual Driving License with minimum 12 months driving experience
• Excellent communication skills, including IT ability
• Ability to remain calm under pressure whilst delivering genuine care
• Demonstrate resilience
• Able to work as part of a team effectively
• Excellent attention to detail

which will detailANYpast police record you have.We are aware of and give due to attention to the Rehabilitation of Offenders Act 1974 and will always review the circumstances and age of any past convictions when we consider making a job offer.

In return, we offer:

Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.

Support and Mentoring:To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.

Continual Professional Development (CPD):We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.

Awards:We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.

Suggestion Scheme:Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.

Mental Health Transport Assistant Full time 42.1 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

PLEASE NOTE:

Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.

Remuneration from 1st May:This contract is paid ata blended rate of £12.91 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,280.10 based on expected hours. This is to be discussed during the interview process.

• Over-runs paid at £22p/h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
• Shift pay enhancements are also available for some call-in or overtime shifts, additional £1.75p/h.Further information will be discussed during the interview process.

Job description Job responsibilities

REPORTS TO:Deputy Care Operations Manager(DCOM)

JOB TYPES:Full-time

SHIFT PATTERNS:

• 12 hour shifts
• Day shifts
• Night shifts

QUALIFICATIONS:

• Full UK Manual Driving License (Required)
• Enhanced DBS certificate within the last 3 years (preferred)

BENEFITS:

• Company pension
• Cycle to work scheme
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Enhanced DBS
• Eligiblity for Blue Light membership
• Employee Assistance Programme to all our employees from day one
• All logo required uniform
• We provide above and beyond PPE and Equipment
• Additional Annual Leave after 2 years of service
• Wagestream - Thisis a financial wellbeing platform for frontline workers

If you are looking for a new rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!

Working in Health Care can be incredibly fulfilling as it allows you to make a positive impact on people at their most vulnerable time.

We are looking for experienced, caring and committed Mental Health Transport Assistants with an engaging approach who are keen to enhance their skills within the Mental Health sector. Whilst previous experience is beneficial, it is not a requirement as full bespoke accredited training will be provided by our dedicated team of experienced trainers.

You will need to be a passionate, empathetic and a highly motivated individual who thrives working in a close knit team to deliver exceptional quality care to our patients. We pride ourselves on building positive professional relationships with our patients and making a true difference at their time of need. If this is true to your values, then we would like to hear from you!

This is not just a driving job, it is about taking the patient on a journey from one setting to another with safety, care, respect, consideration and empathy to make that transition as smooth as it possibly can be. There may be times when trained techniques need to be used for the patients safety, either in a place of safety, a vehicle or other settings. The job satisfaction comes from knowing that you have played an integral part in their time of crisis.

Equal Opportunities

Secure Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

WHO ARE WE?

Our Journey began in 2012. Wespecialised in the delivery of secure patient transport and are continuing to grow. We are passionate about our, PROUD core values; Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and work within the Restraint Reduction Network (RRN).

We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of RRN training and care we provide. In November 2023 we celebrated 10 years in business as a niche secure transport provider highlighting our growth from one base in Sussex to covering the majority of the UK (including some international transfers) along with celebrating the positive impact of our teams and the great service that they provide, 365 days of the year.

Equality, Diversity and Inclusion:SCUK is committed to building a culture of incivility where everyone within the business feels welcomed, respected and valued as an individual and what we all bring to the business. We all have a responsibility to behave inclusively to fellow colleagues as well as patients, clients, visitors and members of the public in all their activities and to act as ambassadors for inclusion.

BACKGROUND & EXPERIENCE:

• Valid Full UK Manual Driving License with minimum 12 months driving experience
• Excellent communication skills, including IT ability
• Ability to remain calm under pressure whilst delivering genuine care
• Demonstrate resilience
• Able to work as part of a team effectively
• Excellent attention to detail

which will detailANYpast police record you have.We are aware of and give due to attention to the Rehabilitation of Offenders Act 1974 and will always review the circumstances and age of any past convictions when we consider making a job offer.

In return, we offer:

Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid to name a few. Additional training also available.

Support and Mentoring:To grow your skills and experience in the Mental Health field. We also offer diplomas and progression opportunities through the company to allow you to build a career you can be proud of.

Continual Professional Development (CPD):We actively encourage and nurture personal development, providing accredited qualifications (NVQ Diplomas) and access to training in specialist subjects within Mental Health.

Awards:We recognise employee performance through a peer nomination award known as, Care Awards where winners receive an additional day off. We aim to recognise, encourage and promote safe driving and our excellent drivers are rewarded with gift vouchers on a monthly basis.

Suggestion Scheme:Our teams voice is important to us and we encourage everyone to submit ideas and suggestions for improvements within the company and implemented ideas are rewarded with gift vouchers.

Mental Health Transport Assistant Full time 42.1 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

PLEASE NOTE:

Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.

Remuneration from 1st May:This contract is paid ata blended rate of £12.91 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £28,280.10 based on expected hours. This is to be discussed during the interview process.

• Over-runs paid at £22p/h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
• Shift pay enhancements are also available for some call-in or overtime shifts, additional £1.75p/h.Further information will be discussed during the interview process.

Person Specification Experience Essential

• Full Manual UK Driving licence. UK driving experience for at least 1 year

Desirable

• Healthcare Background

Person Specification Experience Essential

• Full Manual UK Driving licence. UK driving experience for at least 1 year

Desirable

• Healthcare Background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Secure Care UK

Address

Oaktree House

408 Oakwood Lane

Leeds

LS8 3LG

Employer's website

https://securecareuk.co.uk/ (Opens in a new tab)

Employer details Employer name

Secure Care UK

Address

Oaktree House

408 Oakwood Lane

Leeds

LS8 3LG

Employer's website

https://securecareuk.co.uk/ (Opens in a new tab)