Reservations Host – Join an Award-Winning Hospitality Team

The Bath Priory - Sales / Res / Events; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel in Bath is looking for a Reservationist to join their dedicated team. This role is suitable for individuals who are passionate about hospitality and enjoy engaging with guests. You will be responsible for taking bookings and ensuring high standards of customer service in a busy environment. The role offers competitive pay along with additional perks including discounts across the hotel group and the opportunity for personal development.

Benefits

Competitive salary

Retail and hospitality perks through Perkbox

25% off food & beverage in hotels

Meal provided when on duty

Employee Assistance Programme

Qualifications

• Passionate about hospitality, thrive on teamwork.
• Personable and engaging with customers.
• Ability to work in a busy environment.
• Calm under pressure.
• Committed to personal development.
• Confident using IT.

Responsibilities

• Take bookings for ABode hotels and support other properties.
• Deliver great customer service.
• Work efficiently in a busy office.

Skills

Customer service

Teamwork

IT competency

Calm under pressure

Personal development

Job description

A prestigious hotel in Bath is looking for a Reservationist to join their dedicated team. This role is suitable for individuals who are passionate about hospitality and enjoy engaging with guests. You will be responsible for taking bookings and ensuring high standards of customer service in a busy environment. The role offers competitive pay along with additional perks including discounts across the hotel group and the opportunity for personal development.