Home Office jobs in United Kingdom

About us:

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team, you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team supports and guides customers through life’s toughest moments. It’s a fast-paced and collaborative working environment, but our comprehensive training and tools will help ensure you’re ready for the challenge. You can find more details about DLG Legal Services on our website.

We currently have an exciting new opportunity to join our Personal Injury Team as a Complex / Multi-track Litigator. This is a permanent and full-time position, that can be based from our Bromley or Leeds office (hybrid working).

What you’ll be doing:

Reporting to the PI Litigation Team Leader, you will be handling a caseload of complex and/or high-value Claimant Personal Injury claims, representing DLG Legal Services in the conduct of client matters, providing legal advice and assistance professionally, in accordance with internal procedures, and acting as an ambassador to the organization.

• Managing client claims using the firm’s technical processes, accurately documenting activities, and ensuring time is recorded properly.

• Conducting investigations into incidents and claim values, performing legal research, reviewing evidence, and assessing the prospects of success and potential recoverable damages, consulting Counsel if necessary.

• Providing clients with accurate legal advice, managing expectations, explaining decisions and steps clearly, and ensuring fair treatment at all times.

• Negotiating settlements on favorable terms, keeping instructions and legal expenses providers updated throughout the process.

• Drafting documents for court proceedings, complying with court directions, preparing statements, and readying files for hearings.

• Instructing counsel, drafting briefs, and checking costs statements.

• Identifying and managing risks in line with the relevant risk framework and policies, including compliance with The Solicitors Accounts Rules and the SRA Code of Conduct.

• Maintaining good relationships with team members, management, external organizations, and suppliers.

• Supporting departmental and firm development through best practices and continuous improvement initiatives.

What we’re looking for:

• Claims handler, Legal Executive, or Solicitor with experience in personal injury claims.

• Knowledge of Pre-Action Protocol, CPR, Practice Directions, and relevant statutes such as the Fatal Accidents Act.

• Experience with Case Management Systems and handling EL/OL/PL & RTA claims.

• Understanding of JC Guidelines for damages assessment and research resources like Lawtel and Ogden tables.

• Effective communication skills via telephone and written correspondence.

• A proven track record of achieving targets.

• Ability to work under pressure, with attention to detail and effective time management.

What we’ll give you:

We offer excellent benefits to support your lifestyle and a flexible hybrid working model. Core benefits include:

• Up to 10% annual performance bonus

• 9% Private Pension

• Discounts on insurance, travel, and more

• Health and Dental insurance options

• EV car leasing scheme

• Generous holiday allowance

• Share schemes and employee discounts

• And many more benefits.

Ways of Working: Our hybrid model combines home and office work, with at least 2 days in the office per week, depending on your role and team.

We promote work-life balance, flexible working, and inclusivity. If you need adjustments during recruitment, contact our team for support.

Be yourself:

DLG is an inclusive employer, valuing diversity and equal opportunity. We’re committed to creating a workplace where everyone can succeed. If you require adjustments in our recruitment process, please reach out to our team.

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