File Preparation Support Clerk

South Yorkshire Police; Sheffield; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A regional law enforcement agency is seeking a File Preparation Support Clerk in Sheffield. This role involves supporting the preparation of digital case files to ensure the progression of cases through the court system. The ideal candidate will utilize Microsoft packages, manage court data, and provide coaching to new team members. Key values of fairness, integrity, and trust are essential. Benefits include a competitive salary, flexible working arrangements, and various support policies.

Benefits

Generous annual leave allowance

Flexible working arrangements

Comprehensive development courses

Employee Assistance Programme

Membership to the Sports and Social Club

Qualifications

• Proven experience in using Microsoft packages.
• Ability to input and retrieve data accurately.
• Excellent communication skills through various means.

Responsibilities

• Support file preparation processes in the criminal justice system.
• Manage court cases and liaise with external agencies.
• Provide coaching and support to new hires.

Skills

Experience of using Microsoft packages

Experience in data input and retrieval of information

Communication skills via telephone and keyboard

Flexibility to work overtime

Job description

Role: Fie Preparation Support Clerk

Department: Criminal Justice Unit

Location: Snig Hill, Sheffield

Salary: £25,242 – £27,204 (pro rata)

Hours: 35.5

Contract Type: Permanent

In this role you will support the file preparation process of the digital case file to achieve the objectives of ensuring cases are progressed to CPS and through the court systems.

Key Responsibilities:

• Interrogate, maintain, and retrieve data/information using various computer and manual recording packages, accurately contributing to monitoring activities for own and multi‑agency partnership purposes.
• Court management: interrogation of LIBRA/Common Platform for other matters/similar offences and the use of 'hidden' courts - administratively dealing with court cases/adjournments.
• Home Office Production Orders administration: receipt, processing, and notification of completed actions and provide advice and guidance to officers regarding file content and court process.
• Interpreters’ administration: receipt, processing, and notification of completed actions.
• Remand additions; liaison with OIC/custody/GeoAmey/Courts.
• Liaison with HMCTS, CPS and external agencies and process Digital Cases (Charge and Bail, Postal Requisition) to court and CPS.
• Monitor CJU central email.
• Using the CONNECT computer system prepare a postal requisition for postal service to defendants to attend South Yorkshire Magistrates Court.
• Review CONNECT task work trays including identifying Action Plans and Memos forwarding to relevant parties for action.
• Review computer systems following first court hearings and progress digital case file depending on result.
• Booking in and allocating CC upgrades, Magistrates Upgrades and Committal for Sentence.
• Retrieving and disseminating PTPH results and overseeing Discontinuance process and finalisation of digital case files (Magistrates/Crown).
• Receive, Process and Review Appeal/Warrant/Committal for Sentence cases and general admin duties including receipt and maintaining e‑mails.
• Provide support and coaching to newly appointed File Preparation Support and assist Supervisors with "on the job" training to new court support officers during their induction period and any other duties commensurate with the grade of the post.

Skills and Experience:

• Experience of using Microsoft packages.
• Experience in data input and retrieval of information.
• Experience of communication by a variety of means, including telephone and keyboard skills.
• Flexibility to work overtime to meet organisational needs, and work at other locations within South Yorkshire if required.

Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.

For more detailed information relating to the role, skills and experience for this role, please click here to view the role profile.

What We Offer:

We offer generous entitlements and supportive policies to enable a better work‑life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
• Flexible working arrangements including flexi‑time and hybrid working
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to Work scheme
• Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre‑requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self‑expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Smarter Ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid. This role has been evaluated as a hybrid role. Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.

Contact Details:

For further information about the role, please contact: Jane Eastwood on 0114 2964701

Closing Date:

24th December 2025

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Recruitment Manager and the Line Manager for the role.

Candidate Information:

Please note that, should you be successful at the interview stage and before appointment, the relevant pre‑employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.

Diversity & Inclusion:

Applications are particularly welcome from female and ethnic minority candidates. It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable under‑represented groups.

If you are from an under‑represented group and want to find out more about the support we can offer, please contact our dedicated team on [e-mail].

In addition, we will look to support anyone who requires Part Time/Job share working hours.

Documents to Review:

• For the Police Staff Recruitment Vetting Handbook – Please click here
• For Application Guidance and Tips – Please click here
• For the FIT Values of South Yorkshire Police – Please click here

View Our Recruitment Video:

https://youtu.be/2dGn5qti7_c