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Airline Administration Executive
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Airline Administration Executive
Job summary
A recruitment agency specializing in travel is seeking an Airline Administration Executive to support operational and administrative activities. This role involves managing baggage claims, coordinating travel arrangements, and performing day-to-day office duties. The ideal candidate will have experience in an administrative or travel environment and possess strong organizational and communication skills. This is an exciting opportunity for someone detail-oriented who thrives in a fast-paced setting. The position is located in London and offers a diverse range of responsibilities.
Qualifications
- Experience in an administrative, operations, or travel-related environment.
- Experience handling baggage claims with high service standards.
- Knowledge of CAA processes and permit applications.
- Ability to work effectively under pressure and meet deadlines.
Responsibilities
- Manage all baggage claims, ensuring prompt resolution.
- Prepare and submit required documentation.
- Coordinate travel arrangements for the Managing Director.
Skills
Job Title: Airline Administration Executive
This role will support a wide range of operational and administrative activities, with a core focus on baggage claim management, travel coordination and day-to-day office administration for our UK and European operations.
The ideal candidate is detail-oriented, a clear communicator, and comfortable managing multiple tasks in a fast-moving environment. In this role, you will support our operational teams and work closely with colleagues globally in areas such as:
- Managing all baggage claims, ensuring prompt handling, investigation and resolution
- Preparing and submitting LERAP (Local Emergency Response Action Plan) documentation
- Coordinating CAA Summer, Winter and Ad-Hoc permit applications
- Handling general office and administrative duties as required
- Managing leasing processes and administration for company vehicles
- Entering timesheet information into the TMS system and preparing spreadsheets for payroll processing
- Responding to all timesheet-related queries
- Maintaining Leave/Sick/Lieu/MRP records up to date
- Coordinating hotel bookings for Head Office visits in London, Amsterdam and Greece
- Managing taxi bookings for employees on duty
- Arranging travel orders, tickets and hotel accommodation for the Managing Director, and coordinating with global colleagues to ensure plans are well organised
- Managing office supply orders, including stationery, water, kitchen and cleaning materials
- Experience working in an administrative, operations or travel-related environment
- Experience handling baggage claims, including managing challenging cases while maintaining a high standard of service
- Knowledge of CAA processes and permit applications
- Strong organisational skills with the ability to manage competing priorities
- Confident communicator with strong written and verbal skills
- Proficiency in MS Office applications
- Ability to work effectively under pressure and meet tight deadlines
- A proactive, detail-oriented approach and a commitment to excellent service
Closes: Jan 11th 2026
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.