E Commerce jobs in United Kingdom

About Us

Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them.

We are always excited to bring new talent into the room, especially if you share our values:

• Progressive - we move with the mood
• Creative - we champion limitless minds
• Inclusive - we open our platforms to all communities
• Responsible - we work to reduce our impact on the environment
• Compassionate - we care for each other beyond the 9 to 5

Sound like you, why not join us?

This role is suitable for an experienced Assistant Online Planner who is highly commercial with a strong trading mentality. The role primarily supports the Digital Trading manager within the Digital Trade Team, focusing on key categories to drive core KPIs and performance.

• Weekly digital trade reporting on key KPIs and category performance, using reports to analyse trending patterns, and sharing actionable insights to maximise sales and influence in-season trading for assigned product areas.
• Supporting Managers and Head of Department with further analysis and insight where required including creating additional reports, providing summaries and useful data to support decision making.
• Support option planning for digital and agree plans with the Digital Trading Manager and core team. Regular reporting identifying options and opportunities and ensuring plans are met.
• Support with seasonal digital plans and reforecasts.
• Responsible for sharing KPIs and leading bi-weekly digital meetings for assigned product areas with Merchandising and Buying, giving insight into customer journey and digital metrics.
• Work with Digital Trading Manager to deliver weekly forecasting and collaborating with logistics.
• Lead bi-weekly digital meetings for assigned product areas with Merchandising and Buying, giving insight into customer journey and digital metrics.
• Own markdown and promotion trade and reporting process within Digital, including line list creation and forecasting.
• Regularly tracking key products and key drivers within their category, sharing intake/restock dates and actions with Manager.
• Build strong cross-functional relationships with marketing and content teams to ensure productivity is maximised and everything is available for digital launches.
• Continuously review digital inventory and levels weekly, working with core team to maintain optimum level of inventory.
• Display an in-depth, customer-focused knowledge of market and trends, as well as store and digital performance.
• Strong communication and relationships with the ecommerce team essential.
• Be responsible for coaching and developing MAA.
• Identify training and development needs within the MAA community and feedback to Management.

• Experience as an Assistant Merchandiser within digital or ecommerce
• Advanced knowledge of Microsoft Excel
• Ability to organise and prioritise workload to meet deadlines
• Flexible and adaptable to changing priorities
• Strong communication skills
• Demonstrate logical analysis and positive problem solving skills
• Ability to analyse, present and communicate information in a manner that allows informed decision-making
• Ability to understand financial measurements and how to impact them
• Trading Mentality; ability to work at pace, challenge results and information to identify challenges, drive for results and a track record of success
• Team Leadership; provides clear business goals for teams, supports and develops skills base
• Develops skills of the team; identifies individual training needs as well as encourages effective teamwork
• Impact & Influence; ability to present facts, opinions and proposals persuasively to colleagues, Senior Management Team and Merch Team

• Work-life balance: Flexible start and finish times
• Bring your dog to work
• Wellbeing: Employee Assistance program to support with mental, physical and financial health
• Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
• Private Medical Insurance
• Employee Discount: Up to 40% off at all URBN Brands
• Community: One paid day to either volunteer or fundraise for a charity of your choice
• Travel: Cycle to work scheme, season ticket loan
• Continued Development: We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.