Branch General Manager

DFS Furniture Ltd; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK furniture retailer is seeking a Branch General Manager in Lincoln. In this hands-on leadership role, you will lead your team, drive store performance, and create a welcoming atmosphere for customers and colleagues. The ideal candidate has a proven track record in retail leadership and a strong commitment to customer satisfaction. Join a company where values such as aiming high and thinking customer are at the heart of their culture and operations.

Qualifications

• Proven leadership experience in retail.
• Ability to deliver exceptional customer experiences.
• Strong decision-making skills and commercial awareness.

Responsibilities

• Lead and inspire your team to create a positive customer experience.
• Drive the success and performance of the store.
• Champion the company's core values.

Job description

Job Description

As a Branch General Manager at DFS, youll lead your team to deliver an exceptional customer experience while driving the success and performance of your store. You'll create a positive, welcoming space where customers feel at home and colleagues are supported to grow and thrive.

This is a hands‑on leadership role where youll inspire your team, make smart commercial decisions, and champion our values: Think Customer, Be Real, and Aim High.

About DFS

Did you know a DFS sofa is in one-third of Britains homes?

Since 1969, weve been creating and selling sofas that reflect peoples unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner.

Were the UKs leading sofa retail specialist, but heres the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real.

Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.