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We are looking for a highly motivated individual for the administrative role of Genomics Coordinator to join our comprehensive Synnovis Genomics laboratory, part of the South East Genomic Laboratory Hub (SEGLH), based at Guy’s Hospital. This post will involve working within the Prenatal and Reproductive Genetics and Developmental Disorders teams toprocess test requests in the local laboratory information management system (LIMS), monitor and reply to emails regarding testing, support the coordination and administration of testing performed by external laboratories as well as other administrative tasks.

Successful applicants will be dedicated, enthusiastic and have good communication skills. The role requires consistent attention to detail and excellent organisational skills. Knowledge of genomics testing is preferable but not essential, as full training to perform the required tasks will be provided.

The successful candidate will be joining a large and fully integrated Department with close links to Clinical Services throughout Guy’s and St Thomas’ NHS Foundation Trust (GSTT) and St George’s Hospital Foundation Trust. With our partner laboratories, the GLH for the South East England region provides a comprehensive genomics service for a population of 8.4 million and is responsible for delivering genomic testing and reporting across the geography.

Applications are invited from committed individuals. This role requires daily onsite working.

Main duties of the job

The Genomics Coordinator will be required to act as a flexible administrative resource to support the Prenatal and Reproductive Genetics (PreRep) and Developmental Disorders (DevDis) Clinical teams.

The core activities requiring support from the Genomics Coordinator are outlined below:

• Triage of PreRep and DevDis teams’ genetic test requests, prior to authorisation by the Clinical Scientist; Activating appropriate genetic test workflows using the Laboratory Information Management System [LIMS]Assigning priority of testingLiaising with clinicians if necessary to ensure appropriate testing for patients Monitoring of duty scientist email inboxes
• Monitoring of duty scientist email inboxes Liaising with Clinical Scientists and responding to queries where appropriate.
• Performing daily workload audits across both PreRep and DevDis sections.
• Coordinating the send-away of samples to other testing laboratories.

The post holder will be required to work autonomously, have good organisational abilities, excellent IT skills and good attention to detail. The post requires a good level of administrative experience and highly developed communication skills.

Working for our organisation

The South East Genomics Laboratory Hub (SEGLH) SEGLH is one of seven hubs that are commissioned to provide genomics services within England and is itself responsible for delivering genomic testing across South East England with a population of approximately 8.4 million.

The SEGLH is led by the Synnovis Genomics laboratory based at Guy’s & St Thomas’ NHS Foundation Trust and is made up of a consortium of laboratory providers in the South London, Kent, Surrey and Sussex region.

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme, the Scientific Learning and Development Fund and the Synnovis Academy through which you can receive funding / support for advanced qualifications.

Through our Innovation Accelerator Fund, you can apply for finance to get that new innovative scientific project off the ground, and participate with the wider scientific community through symposiums, conferences and other peer group meetings.

Detailed job description and main responsibilities

At Synnovis, we are currently shaping the future of pathology services by creating a world- leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more.

The main duties and responsibilities listed below are representative of the Genomics Coordinator role and its purpose within the PreRep and DevDis genomics services; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities appropriate with the level of the post, to support the smooth running of the department.

Test assignment

• Responsible for assigning appropriate laboratory genetic tests as requested on patient referral forms, escalating queries to a clinical scientist where required.
• Liaise with clinical teams to accurately assign testing, following up any incomplete referrals and missing documentation.
• Ensure accuracy of patient information in the LIMS to ensure efficient pathway progress.

Duty scientist email account monitoring

• Respond in an accurate and timely manner to service queries (for example from service users, external laboratories, and SEGLH staff).
• Escalate queries to a Clinical Scientist where required.

Coordination of testing within other departments of SEGLH and at external laboratories

• Support coordination of testing within other sections of the department and/or external laboratories where necessary.
• Be on rota for the prenatal coordinator (PNC) role and be responsible for the administrative co-ordination of prenatal testing by external laboratories, this will include; Liaising with colleagues in the monogenics team at SEGLH, the clinical teams referring the testing as well as external laboratories performing the testing.Maintaining up to date records to track progress of sample testing.Answering administrative queries relating to testing where appropriate.
• Perform daily audits to assess workload and inform Key Performance Indicators (KPIs).
• Liaise with technical and Clinical Scientist teams to ensure efficient processing of samples.
• Ensure accuracy of data within the LIMS.

Reporting of unsuitable samples

• Using the LIMS to generate templated unsuitable reports for onward authorisation by Clinical Scientists.

Other

• Contribute to the quality management of the laboratory; Escalate any errors as per local policyIdentify improvements that can be made to workflows to reduce inefficiencies and delaysReview and support development of standard operating procedures
• Actively participate in department development as appropriate and participate in departmental meetings.
• Undertake any other duties appropriate with the grade, required to ensure the smooth and efficient running of the department.
• Undertake any training as required to complete the tasks associated with the job role.

General

The post holder may be required to carry out other duties in line with the grading of the post. The job description may be subject to change and, if so, this will take place in consultation with the post holder.

This role requires daily onsite working.

Guy’s and St Thomas’ Hospital Foundation Trust is a major emergency and specialist teaching Trust which has all the specialties associated with a fascinating and career defining case load including: Women’s Services, Fetal Medicine, Haematology, Oncology, Transplantation, and is also home to the Evelina Children’s Hospital and the Cancer Centre on the Guy’s site.

You will be close to the vibrant Borough Market and the South Bank, which are exceptional London locations; perfect places to work and relax next to such iconic venues as Big Ben, The London Eye and The Shard!

Person specification

Qualifications

• Good all round education to GCSE standard including English

Experience

• Previous office experience
• Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment
• Experience of working within a team
• Experience of an administrative role within the NHS

Skills & Knowledge

• Excellent interpersonal skills with the ability to liaise effectively with a wide range of staff
• Good communication skills, both verbally and electronically
• High levels of organisation with the ability to plan and prioritise own workload
• Good level of computer skills, including all aspects of Microsoft packages (Word, Excel, Outlook)
• Possess a ‘can do’ attitude, with a flexible approach to work and the ability to cope with changing demands
• High level of concentration for lengthy periods of time to perform accurate data entry with attention to detail

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.

Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location.

For our Permanent workforce we offer a competitive benefits package.

All employees are entitled to:

• Contributory pension scheme
• Generous annual leave entitlement

Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.