Adults Business Support Assistant - CHC

Surrey County Council; Elmbridge; Hybrid; GBP 13,000 - 28,000; Full time

Job summary

A local government authority in Elmbridge is seeking a Business Support Assistant to provide comprehensive administrative support to the Adult Wellbeing Health Partnership team. This role requires strong Excel skills and excellent communication abilities for managing inquiries and records. The successful candidate will work part-time with opportunities for hybrid working environments, offering a range of benefits including 26 days of holiday and a pension plan. This is a permanent position suitable for proactive individuals looking to make a difference in the community.

Benefits

26 days' holiday

Local government salary-related pension

Employee Assistance Programme

Wellbeing and lifestyle discounts

Qualifications

• Proven ability to manage competing priorities in a busy office.
• Strong communication skills for positive relationships with colleagues and customers.
• Professionalism and confidentiality in handling sensitive information.

Responsibilities

• Provide administrative support to the AWHP team.
• Manage telephone inquiries and correspondence.
• Proofread/edit items for web-supported team bulletin.

Skills

Excellent Excel skills

Quick and accurate data entry

Good communication skills (written and verbal)

Excellent organisational skills

Customer service

Tools

Microsoft Office

Databases

Job description

• Contract type: Permanent
• Working hours: 18 hours per week
• Posted on: 19 December 2025
• Closing date: 7 January 2026

Description

This permanent role has a starting salary of £13,817 per annum (pro rata to £27,634 FTE), based on an 18-hour working week.

We have a great opportunity to join our Continuing Care Team as a Business Support Assistant.

We are looking for someone to provide comprehensive administrative support to our Adult Wellbeing Health Partnership (AWHP) team. Working Days will be Wednesday afternoon 1:00 to 5:00 pm, 9 to 5:00 Thursday & Friday. (18 hours per week)

We support hybrid working with the right balance. We come together in every Wednesday in Dakota. We also support 2 days working from home on average.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About The Role

You will be undertaking general administrative duties in order to provide support to a dispersed specialised central operational team within AWHP, where supervision at times is off site. You may be required to travel to other sites in Surrey to support operational functions.

You will need to have excellent Excel skills, quick and accurate data entry on mainframe database and Excel spreadsheets. You will need to be able to both interrogate the database and interpret the data recorded which may be complex in nature. At times you will need to produce ad hoc reports from excel spreadsheets.

You will have good communication skills both written and verbal as you will be expected to deal with telephone enquiries and a wide range of correspondence, case recording and scanning duties. In addition, you will have the skills to enable you to take notes and minutes of meetings. You will also be required to proofread/edit items for web supported team bulletin.

You will have a flexible, mature approach, will be well organised and able to work under pressure, on occasions, to tight deadlines. You will also have good customer service and excellent IT skills.

You will have previous experience of working in a busy office environment and have the ability to work as part of a team within existing working protocols and procedures whilst being proactive and using your initiative within the scope of the job role.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Proven ability to work in a busy office environment, managing competing priorities effectively
• Strong written and verbal communication skills, with the ability to build positive relationships and work collaboratively with colleagues and customers
• Competence in using a range of IT tools and systems, including databases and Microsoft Office applications
• Professionalism and confidentiality when handling sensitive information and enquiries.
• Excellent organisational skills and ability to maintain accurate records and handle enquiries, with an understanding of confidentiality and data protection principles
• Willingness and ability to travel across service sites as required.

To apply, we request that you submit a CV and cover letter.

Before submitting your application, we recommend you read the job description &bLife at Surrey handbookb to get an insight into working at Surrey.

The job advert closes at 23:59 on07/01/2026 with interviews taking place in person on21/01/2026.

Contact Us

For an informal discussion please contact Janet Kemp on 01737 737322 or [e-mail]

We look forward to receiving your application with personal statement, please click on the apply online button below to submit.

Local Government Organisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.