Customer Support jobs in United Kingdom

Job Description

Maintenance Operative – Competitive – Croydon

The Role

Do you have a knack for fixing things and ensuring everything runs smoothly? Are you skilled in maintenance tasks and committed to keeping your environment in top condition?

We are looking for a proactive Maintenance Operative to join our team in Croydon. You’ll be responsible for the day-to-day upkeep of the premises, performing minor repairs, and ensuring that everything is safe and functional. You will need excellent practical skills, a customer-focused approach, and the ability to work effectively in a busy environment.

If you are a reliable and skilled Maintenance Operative looking for a new challenge, we would love to hear from you. Apply now and become a key member of our team!

Key Responsibilities:

General Maintenance

• Perform a variety of maintenance tasks such as painting, basic carpentry, simple plumbing, and electrical work.
• Repair fixtures and fittings, including door handles, locks, light fittings, and furniture.

Building Upkeep

• Carry out routine inspections to identify potential maintenance issues.
• Promptly address maintenance problems, either completing repairs or arranging for specialised contractors.
• Maintain clean and safe work areas, ensuring that tools are stored correctly.

Health & Safety Compliance

• Adhere to all relevant health and safety regulations.
• Identify and address any potential hazards, following safe working practices and using personal protective equipment (PPE) when required.

External Contractor Liaison

• Work with external suppliers and contractors, ensuring their work meets required standards.
• Obtain quotes for larger repairs and refurbishments, presenting them for approval.

Customer and Office Support

• Assist with office moves, furniture assembly, and basic equipment set-up.
• Respond to maintenance requests from staff and tenants, offering excellent customer service.
• Keep the Facilities/Office Manager updated on tasks and timelines.

Ad-hoc Duties

• Help with miscellaneous tasks, such as overseeing deliveries and managing waste.
• Perform occasional maintenance at other properties owned by the company’s Directors.
• Undertake housekeeping activities and other duties as needed.

Company:

Join a well-established and historic business centre based in Croydon, offering a unique and vibrant working environment. The organisation is home to a wide range of companies, from startups to established enterprises, and prides itself on fostering a supportive, community-focused atmosphere. With a strong reputation for customer service, on-site facilities, and a commitment to maintaining a high standard across the premises, this is a great opportunity to become part of a friendly and professional team in a truly iconic location.

The Person

We are looking for someone with:

Experience & Personal Attributes

• Proven experience in a maintenance or handyman role.
• Practical skills in carpentry, painting, plumbing, and electrical tasks.
• An understanding of health and safety regulations in the workplace.
• Basic IT literacy for logging tasks and communicating via email.

Desirable

• A relevant vocational qualification (e.g. City & Guilds).
• A valid UK driving licence.

Key Competencies

• Action-oriented and eager to complete tasks efficiently.
• Strong problem-solving abilities with a logical approach to maintenance issues.
• Customer-focused with excellent communication skills.
• Able to work independently and manage multiple tasks effectively.
• Physically fit and able to handle manual tasks safely.