HGV Technical Support Specialist in Elland)

Kemp Recruitment Limited; Elland; On-site; GBP 37,000 - 45,000; Full time

Job summary

A recruitment firm in the United Kingdom is looking for an HGV Technical Support Specialist to provide expert assistance to engineers and service teams. The ideal candidate will have strong experience in auto electrical fault diagnosis and will be responsible for delivering technical support, training, and ensuring safety standards. This position offers a salary of up to £44,330 along with several benefits, and is perfect for those with a hands-on background looking to move into support roles.

Benefits

Pension: 6% employer and 5% employee

28 days holiday including statutory

Death in service 3x annual salary

Qualifications

• Strong experience in auto electrical fault diagnosis and heavy/specialist vehicles.
• Excellent problem-solving, communication, and interpersonal skills.
• Previous hands-on experience as an HGV Technician / Mechanic / Fitter.

Responsibilities

• Deliver technical support to field engineers and troubleshoot issues.
• Provide training for internal technicians on diagnostic systems.
• Conduct inspections and identify repairs using technical manuals.
• Ensure adherence to health & safety standards.
• Maintain documentation and parts inventory.
• Collaborate across departments for technical improvement.
• Support customer service teams in resolving technical issues.

Skills

Auto electrical fault diagnosis

Diagnostics systems expertise

Problem-solving

Communication skills

Interpersonal skills

Ability to work independently

Education

City & Guilds Level 3 in Vehicle Mechanical & Electronic Systems

Job description

Position: HGV Technical Support Specialist

Location: Halifax

Hours: Monday to Friday Days (38.75hrs)

Pay: up to £44,330

Benefits: Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary

About your new HGV Support Specialist role

Are you a technically skilled professional with a passion for diagnostics and customer service? We're hiring an HGV Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction.

If you are an existing HGV Technician / Mechanic / Fitter looking to move off the tools into an office based role then this could be the opportunity for you.

Responsibilities

• Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs.
• Provide training for internal technicians on electrical, engine, and diagnostic systems.
• Conduct inspections, use technical manuals and diagnostic tools to identify and repair faults.
• Ensure adherence to health & safety standards and quality assurance policies.
• Maintain accurate documentation and parts inventory for repairs and support activity.
• Collaborate across departments and contribute to ongoing technical improvement projects.
• Support customer service teams in resolving technical issues with clients.

Experience required for the HGV Support Specialist role

• City & Guilds Level 3 in Vehicle Mechanical & Electronic Systems or equivalent.
• Strong experience in auto electrical fault diagnosis, diagnostics systems, and heavy/specialist vehicles.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work independently, prioritise tasks, and deliver under pressure.
• Previous hands on experience as an HGV Technician / Mechanic / Fitter

This is a great opportunity for someone hands‑on and solution‑focused to play a key role in technical support and training across a growing engineering service team. Apply now with an updated CV to join a company that values expertise and continuous improvement.