Customer Service/Sales Advisor

Red Dot Search UK Limited; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading customer service company in Belfast seeks a Customer Service/Sales Advisor. In this full-time role, you'll manage customer inquiries and enhance engagement through proactive sales. Ideal candidates should have strong communication skills and a customer-focused mindset. The position offers a competitive salary with uncapped commission and comprehensive training. Join us if you're ready to build a rewarding career!

Benefits

Competitive salary with unlimited earning potential

Extensive benefits including discounts and well-being support

Comprehensive training and career development

Qualifications

• Previous experience in customer service or sales is advantageous but not required.
• Comfortable working with multiple systems and technology-driven processes.
• Customer-focused mindset with a problem-solving attitude.

Responsibilities

• Manage inbound customer inquiries and provide support.
• Identify customer needs and recommend suitable products.
• Achieve and exceed sales targets.

Skills

Strong communicator

Interpersonal skills

Proactive problem-solving

Goal-oriented

Job description

Customer Service/Sales Advisor

Salary: £34,270 OTE = £25,480 basic + uncapped commission

Location: Belfast (BT1 postcode area)

Key Responsibilities

• Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
• Identify customer needs and recommend suitable products and services.
• Enhance customer engagement through tailored solutions and proactive sales approaches.
• Maintain a professional and friendly demeanour while delivering exceptional service.
• Achieve and exceed sales targets and performance metrics.

Who You Are

• Previous experience in customer service or sales is advantageous but not required.
• Strong communicator with excellent interpersonal skills.
• Comfortable working with multiple systems and technology-driven processes.
• Customer-focused, with a proactive and problem-solving mindset.
• Goal-oriented, thriving in a target-driven environment.

What We Offer

• Full-time permanent position (40 hours per week between 8am - 10pm Monday to Sunday - all scheduled at least 1 month in advance).
• Competitive base salary with unlimited earning potential through uncapped commissions.
• Extensive benefits, including exclusive discounts, well-being support, and dental plans.
• Structured scheduling is provided in advance for a balanced work‑life routine.
• Comprehensive training and ongoing development to support your career growth.

Full‑time role; required to work five 8‑hour shifts out of seven at the Belfast office. If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply now.