Customer Service/Sales Advisor

Red Dot Commercial Limited; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer service firm in Sheffield is seeking a Customer Service/Sales Advisor to enhance customer engagement and drive business growth. The successful candidate will identify customer needs, provide support on inquiries, and achieve sales targets. This full-time on-site position offers a competitive salary with unlimited earning potential through commissions and comprehensive training for career growth.

Benefits

Unlimited earning potential through commissions

Exclusive discounts

Well-being support

Dental plans

Structured scheduling

Qualifications

• Previous experience in customer service or sales is advantageous but not required.
• Comfortable working with multiple systems and technology-driven processes.

Responsibilities

• Identify customer needs and recommend suitable products and services.
• Enhance customer engagement through tailored solutions and proactive sales approaches.
• Manage inbound customer inquiries, providing support on contract renewals and upgrades.

Skills

Strong communication skills

Customer-focused mindset

Proactive problem-solving

Goal-oriented

Job description

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Sheffield, where you'll assist customers, identify opportunities, and drive business growth., Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.

• Identify customer needs and recommend suitable products and services.
• Enhance customer engagement through tailored solutions and proactive sales approaches.
• Maintain a professional and friendly demeanour while delivering exceptional service.
• Achieve and exceed sales targets and performance metrics.

Who You Are - Customer Service/Sales Advisor:

• Previous experience in customer service or sales is advantageous but not required.
• Strong communicator with excellent interpersonal skills.
• Comfortable working with multiple systems and technology‑driven processes.
• Customer-focused, with a proactive and problem‑solving mindset.
• Goal‑oriented, thriving in a target‑driven environment.

Full‑time permanent position (40 hours per week between 8am - 10:00pm Monday to Sunday – all scheduled at least 1 month in advance).

Competitive base salary with unlimited earning potential through uncapped commissions.

Extensive benefits, including exclusive discounts, well‑being support, and dental plans.

Structured scheduling is provided in advance for a balanced work‑life routine.

Comprehensive training and ongoing development to support your career growth.

This is an on‑site role, requiring five, 8‑hour day shifts, out of seven at the Sheffield (S2 postcode) office.

If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!