Customer Success Manager jobs in United Kingdom
Senior Customer Success Manager — Growth & Adoption (Remote)
SafetyCulture
Senior Customer Success Manager, Reseller Growth
Yext
Customer Success Manager - Data-Driven SaaS, Hybrid London
Medium
Early-Stage Customer Success Manager — Healthtech SaaS
Jack & Jill/External ATS
Discover more opportunities than anywhere else. Find more jobs nowCustomer Success Manager: Remote-First (London Area)
Teton.ai Aps
Manufacturing Growth-Centric Customer Success Manager
D C S Manufacturing
Senior Customer Success Manager, EMEA | Hybrid & Top Benefits
Unily
Connect with headhunters to apply for similar jobsOnsite Customer Success Manager – Golf Tech (SW England)
TrackMan
SaaS Customer Success Manager — Hybrid, Growth & Impact
IMT Resourcing Solutions
Customer Success Manager (Account Manager)
ReliaQuest
German-Speaking Customer Success Manager – EMEA (Hybrid London)
SoPost
Strategic IT Account & Customer Success Manager
Madfish
French-Speaking Customer Success Manager - Remote & Travel
Dexory
Senior Customer Success Manager - Energy, Telco & Media
ServiceNow
Italian- Customer Success Manager: Program Specialist
Assent Compliance
Senior Customer Success Manager — Growth & Adoption (Remote)
Job summary
A global tech company is seeking a Senior Customer Success Manager to partner with customers, ensuring their long-term success with the platform. Key responsibilities include managing relationships, identifying growth opportunities, and executing strategies for customer retention and growth. Ideal candidates will have experience in SaaS, a background in relevant industries, and strong data analysis skills. This is an exciting opportunity to contribute to continuous improvement and help customers achieve their business goals.
Benefits
Qualifications
- Prior experience as a Customer Success Manager for a SaaS product.
- Deep experience in construction, manufacturing, logistics, or infrastructure.
- Ability to coach and mentor juniors.
Responsibilities
- Manage a book of business ensuring retention and growth.
- Identify growth opportunities through discovery questions.
- Develop strategies to retain and grow customers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.