French-Speaking Customer Success Manager - Remote & Travel

Dexory; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company is seeking a skilled Customer Success Manager who speaks fluent French to ensure clients maximize their use of the platform. This role involves onboarding, training, and managing client relationships across the UK and Europe. The ideal candidate will possess strong commercial skills, effective communication abilities, and experience in a SaaS environment, ready to travel frequently to support clients. Generous perks including private healthcare and life insurance are offered.

Benefits

Private healthcare via Bupa

Life insurance

Income protection

Pension contributions

Employee Assistance Programme

25 holidays per year

Full meals onsite

Fun team events

Qualifications

• Proven experience in a Customer Success or Commercial post-sales role.
• Strong commercial acumen with a track record of driving renewals.
• Excellent communication and presentation skills.

Responsibilities

• Lead customer onboarding and implementation processes.
• Develop strong relationships with key stakeholders.
• Deliver customer training and workshops.

Skills

Customer Success

Commercial Acumen

Communication Skills

Data Interpretation

Onboarding and Training

Organizational Skills

Job description

A leading technology company is seeking a skilled Customer Success Manager who speaks fluent French to ensure clients maximize their use of the platform. This role involves onboarding, training, and managing client relationships across the UK and Europe. The ideal candidate will possess strong commercial skills, effective communication abilities, and experience in a SaaS environment, ready to travel frequently to support clients. Generous perks including private healthcare and life insurance are offered.