Manufacturing Growth-Centric Customer Success Manager

D C S Manufacturing; Redditch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing company in the UK is seeking a Customer Success Manager to drive growth and strengthen customer partnerships. The role involves achieving revenue targets, managing commercial proposals, and providing technical support. Candidates should have proven experience in business development, strong communication skills, and a degree in Manufacturing or Project Management. The company offers a supportive culture and benefits including life cover, pension, and a cycle to work scheme.

Benefits

Life Cover

Pension

Medical Cash Plan

Cycle to Work Scheme

Staff shop

Qualifications

• Proven experience in new business development and customer management.
• Ability to interpret and present data confidently.
• Strong Personal Care category understanding is desired.

Responsibilities

• Own commercial delivery across your customer portfolio.
• Create and manage commercial proposals and tender responses.
• Identify and target key customer contacts.

Skills

New business development

Customer management

Commercial acumen

Communication skills

Technical understanding

Education

Degree-level education in Manufacturing / Project Management

Job description

A leading manufacturing company in the UK is seeking a Customer Success Manager to drive growth and strengthen customer partnerships. The role involves achieving revenue targets, managing commercial proposals, and providing technical support. Candidates should have proven experience in business development, strong communication skills, and a degree in Manufacturing or Project Management. The company offers a supportive culture and benefits including life cover, pension, and a cycle to work scheme.