Customer Service Representative jobs in Großbritannien

French Speaking Customer Service Representative — £24,000 / £12.73ph • Nottingham (hybrid) • Hours: 36.25 M-F 8 am - 4 pm

Harper Recruitment Group is partnering with a leading company to support wholesale and retail customers as a French Speaking Customer Service Representative.

• Responding to customer queries regarding orders via email and telephone
• Processing orders & entering details into in-house systems
• Supporting with delivery queries
• Managing returns and refunds
• Liaising with and coordinating couriers
• Authorising credit notes strictly following company guidelines
• Producing correspondence and confirmation via email
• Demonstrating and developing knowledge of product lines
• Other administrative or customer service tasks to support the wider teams

• Fully fluent in French and English
• Able to take on product knowledge
• Previous customer service experience
• Experience using Microsoft Excel

• Supportive and diverse company culture
• Hybrid working - 2 days in the Nottingham office
• Casual dress code
• Development opportunity in a global company

Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or to send an up-to-date CV