Customer Service Manager jobs in United Kingdom

Job summary

A UK financial services regulator is hiring a Senior Supervisor for Corporate Finance Firms. This role involves overseeing the regulation of corporate finance firms, developing strategies to protect consumers, and ensuring compliance with market standards. Candidates should have significant experience in financial services, strong analytical skills, and the ability to work collaboratively. Excellent communication and stakeholder management abilities are essential. The position offers a hybrid work model and numerous benefits, including generous leave and a flexible benefits scheme.

Benefits

Qualifications

• Proven experience working in a financial service environment, regulatory or government organisations.
• Proven experience in qualitative and quantitative analysis of financial information.
• Experience in corporate finance and primary capital markets.
• Ability to interpret and question information from complex investigations.
• Effective communication skills in verbal and written form.
• Ability to manage internal and external stakeholder relationships.
• Work collaboratively within a team and independently.
• Ability to prioritize competing goals and maintain high standards under pressure.

Responsibilities

• Guide and prioritize team efforts for impactful supervisory work.
• Support colleagues and foster a collaborative culture.
• Assess firm strategies and risks to protect consumers.
• Shape and deliver supervision strategies for regulatory outcomes.
• Engage directly with firms, setting clear expectations.
• Work with internal stakeholders to resolve issues.