Customer Service Manager jobs in United Kingdom
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Job summary
A leading self-storage firm in the UK is seeking a Customer Sales Advisor. You will promote rentals, maintain store operations, and provide excellent customer service. This full-time role offers career progression, a bi-annual bonus scheme, and other exclusive perks. Candidates should have experience in a customer-facing role, ideally in retail. Join a friendly team and contribute to our growth!
Benefits
Qualifications
- Experience in a customer-facing role, preferably in retail.
- Knowledge of self-storage is a plus.
- Sales experience is desirable.
Responsibilities
- Promote rentals of storage units.
- Maintain a clean and presentable store.
- Respond to customer enquiries via phone and email.
- Ensure adherence to Health and Safety procedures.
Skills
We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.
This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with:
- An excellent career in a stable, growing business
- Investment in your training and progression
- Exclusive perks via membership
- Permanent role
- Long Service recognition
- Bi-Annual bonus scheme
- Parking available on site
- Full time, 40 hours a week
- 5 days a week
- Varied days (Some weekends required)
- Usually 8 hour days
- Earliest start is usually 8am, latest finish is 6pm
- Promote rentals of storage units and other options available
- Help keep the store secure, clean and presentable
- Help unload deliveries
- Work to targets to increase revenue within the store
- Respond to phone and email enquiries (no cold calling)
- Greet customers and provide excellent customer service
- Ensure all Health and Safety procedures are adhered to
- Follow company procedures
This is a great opportunity to join a friendly team in Birmingham. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant, an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.