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Customer Service à Grande-Bretagne

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Customer Service Administrator | 20hrs a week
Office Angels
Dover
Sur place
GBP 40 000 - 60 000
Temps partiel
Il y a 19 jours

Résumé du poste

A leading recruitment agency is looking for a Customer Service Administrator in Dover, Kent. The role involves maintaining records, handling customer enquiries, and providing general administrative support. Candidates should have prior office experience, be confident in customer communication, and able to start immediately. This temporary position offers flexible working hours and a range of benefits including weekly pay and annual leave.

Prestations

Weekly Pay
Up to 28 days annual leave
Access to free eye care vouchers
Discount schemes
Access to Well-being platforms

Qualifications

  • Experience in an office-based role is essential.
  • Ability to communicate effectively with customers over the phone and via email.
  • Must be available to start immediately.

Responsabilités

  • Maintain accurate records and update databases.
  • Prepare reports and process payments.
  • Respond to customer enquiries via phone and email.
  • Schedule appointments and manage diaries for the team.

Connaissances

Office experience
Customer communication
Immediate availability
Description du poste
Overview

JOB TITLE: Customer Service Administrator

LOCATION: Dover, Kent

SALARY: £13ph

TERM: 3 months +

HOURS: 20hrs a week, Monday to Friday (4hrs a day, flexible start/finish times)

Responsibilities
  • Maintaining accurate records and updating databases with payment details, correspondence, and account changes.
  • Supporting the team by preparing reports, issuing letters, and processing payments.
  • Responding to customer enquiries via phone and email, providing clear information.
  • Contacting customers to discuss their account.
  • Liaising with internal staff and other departments.
  • Scheduling appointments and managing diaries for the team.
  • Processing incoming and outgoing correspondence, ensuring documents are filed and actioned promptly.
  • General administrative support including photocopying, scanning and data entry.
We\'d love to speak to candidates who:
  • Have experience in an office based role.
  • Are confident speaking with customers, handling a range of enquiries.
  • Can start a new role immediately
Amazing Benefits
  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
Next steps

If you\'re interested in this position and have the skills and attributes listed above then please apply today.

* Please note if you\'re suitable and your skills match the role you\'ll receive an e-mail from us. Remember to call us on 01233 611780 ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days\' notice.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\'s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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