Customer Service jobs in Malaysia

Join our dedicated team at Rentokil Initial as a Hygiene Technician!

You will play a vital role in carrying out hygiene and cleaning services, using your expertise to solve customer problems and provide top-notch service. This role is ideal for those who thrive in a dynamic working environment and take pride in delivering excellent service and customer care.

Please note that applicants must have the right to live and work permanently or long-term in New Zealand.

Benefits:

• Southern Cross Health Insurance.
• Company vehicle, fuel card and mobile phone for work purposes.
• Uniform and PPE equipment provided.
• Comprehensive training in our products, services and safety practices.
• Access to our employee reward program and career progression.

Key Responsibilities:

• Load and unload the service vehicle effectively to complete daily assignments.
• Perform cleaning services in washrooms and public toilets according to job specifications and client policies.
• Provide and maintain hygiene products including toilet paper, paper towels, soap dispensers, sanitisers, sanitary bins and air fresheners.
• Address hygiene risks and client concerns to enhance work environments.
• Complete service reports to document services performed.
• Provide exceptional customer service and maintain a professional demeanour at all times.
• Stay aware of client needs and identify opportunities to improve service standards.

Requirements:

• Eligible to work full-time in New Zealand.
• Full NZ driver's licence with a clean driving record
• Clean criminal record.
• Excellent customer service to build upon client relationships.
• Excellent written and verbal communication skills.
• Physically fit and able to adhere to health and safety standards.
• Able to work independently in the field and manage time efficiently.
• Willingness to drive long distances and stay away from home if required.
• High attention to detail to maintain high standards and achieve set targets.
• Confident using a mobile phone service app and devices.
• Experience or knowledge in cleaning and hygiene is a plus.

Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.