Project Support Officer

NHS; Greater London; On-site; GBP 24,000 - 27,000; Part time

Job summary

A prominent healthcare provider in Greater London seeks a Project Support Officer to provide comprehensive administrative support for community outreach programs. Responsibilities include coordinating appointments with schools and ensuring quality service to teams. Candidates should have strong organizational skills, NVQ II Customer Care, and the ability to work independently and within a team. This part-time role offers a salary between £24,937 and £26,598 pro rata per annum, promoting a commitment to excellent patient care and inclusivity.

Benefits

Flexible working arrangements

Commitment to equity and diversity

Qualifications

• Experience of undertaking a broad range of administrative/clerical duties.
• Experience of data entry systems with accurate keyboard skills.
• Understanding of Health & Safety issues.

Responsibilities

• Co-ordinate appointments with schools and ensure stock replenishment.
• Manage and prioritise own workload independently and as part of a team.
• Provide project field support for clinical staff applying outreach programmes.

Skills

Good inter-personal skills

Ability to communicate and engage positively with children

Good organisational skills

Ability to prioritise own workload

Proven ability to work within a team

Proven ability to work independently using own initiative

Education

NVQ II Customer Care or equivalent experience

Job description

Job Summary

KCHFT Dental Services are a high profile, dynamic provider of NHS dental services across East Kent and London. Ourphilosophy is to keep the patient at the heart of everything we do.

Every person that works for our Service, regardless of their role, comes into contact with our patients and visitors and so is expected to uphold our values, lead and collaboratethrough partnership working and strive for excellence at all times. We look for people who are willing to go the extra mile,not because they are asked to, but because they are committed to being part of a healthcare team that delivers anexcellent caring service to our patients.

We are currently looking for a Project Support Officer to provide efficient and comprehensive administrative support to the Senior Project Co-ordinator and clinical teams delivering a broad range of large scale community outreachprogrammes.

You will act as an ambassador for the Service, promoting the highest standards of excellence in working practices. You will be responsible for the day to day project administration of community outreach programmes ensuringthat the focus remains firmly on quality and safety.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

• You will co-ordinate appointments with schools, nurseries, residential homes as well as other establishments, andensure stock is replenished within schools undertaking supervised tooth brushing, to ensure all managers and teams areappropriately supported.
• You will be required to manage and prioritise your own workload, to work independently without direct supervision and to work as part of a team, exercising initiative in directing enquiries to the most appropriatemember of staff. You will support a cohesive team approach and be able to develop and strengthen working relationshipsboth internally and externally.
• The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.
• Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy. A positive attitude, excellent organisational and problem solving skillsand a commitment to excellent customer service is essential.
• You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and whenrequired to meet Service need.

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent.

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work.

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both.

See where you can go with KCHFTcareer pathways.

Details

Date posted: 22 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year pro rata per annum

Contract: Permanent

Working pattern: Part-time

Reference number: 846-7697789-TS

Job locations: Sir Ludwig Guttman Centre, Startford, London, E20 1AS

Job responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

• You will co-ordinate appointments with schools, nurseries, residential homes as well as other establishments, andensure stock is replenished within schools undertaking supervised tooth brushing, to ensure all managers and teams areappropriately supported.
• You will be required to manage and prioritise your own workload, to work independently without direct supervision and to work as part of a team, exercising initiative in directing enquiries to the most appropriatemember of staff. You will support a cohesive team approach and be able to develop and strengthen working relationshipsboth internally and externally.
• The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.
• Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy. A positive attitude, excellent organisational and problem solving skillsand a commitment to excellent customer service is essential.
• You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and whenrequired to meet Service need.

Person Specification

Experience Essential:

• NVQII Customer Care or equivalent experience
• Experience of undertaking a broad range of administrative/clerical duties
• Experience of data entry systems with accurate keyboard skills

Experience Desirable:

• Experience within a clinical service

Knowledge & Skills Essential:

• Good inter-personal skills
• The ability to communicate and engage positively with children
• Good organisational skills
• Ability to prioritise own workload
• Proven ability to work within a team
• Proven ability to work independently using own initiative

Knowledge & Skills Desirable:

• Knowledge/experience of NHS procedures/processes
• Copy typing skills
• Understanding of Health & Safety issues

Personal Attributes Essential:

• High standards of numeracy and accuracy
• Methodical with an eye for detail
• Ability to juggle unpredictable workloads

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Kent Community Health NHS Foundation Trust

Address: Sir Ludwig Guttman Centre, Startford, London, E20 1AS

Website: https://www.kentcht.nhs.uk/