Customer Service Advisor - Day Shift with Growth & Benefits

Copart Uk; Peterlee; On-site; GBP 26,000 - 29,000; Full time

Job summary

A supportive network company is seeking Customer Service Advisors in Peterlee to provide first contact for customers in a busy contact centre. The role offers a starting salary of £26,208, with potential increases based on performance. Benefits include 23 days of holiday, health and wellness programs, a contributory pension scheme, and exclusive discounts. Ideal candidates will possess excellent customer service and communication skills, along with a clear phone manner and a strong attention to detail.

Benefits

23 days holiday plus bank holidays

Paid day to volunteer for charity

Healthcare Cash Plan

Contributory workplace pension scheme

Purchase shares at a discounted rate

Cycle to Work Scheme

Life assurance

Access to exclusive discounts

Responsibilities

• Be the first point of contact for customers in a busy contact centre.
• Deliver exceptional service to all customers first time, every time.

Skills

Excellent customer service skills

Excellent communication skills

Clear and professional phone manner

Strong attention to detail

Proficient in Microsoft Office and IT

Multi-tasking in a fast-paced environment

Job description

A supportive network company is seeking Customer Service Advisors in Peterlee to provide first contact for customers in a busy contact centre. The role offers a starting salary of £26,208, with potential increases based on performance. Benefits include 23 days of holiday, health and wellness programs, a contributory pension scheme, and exclusive discounts. Ideal candidates will possess excellent customer service and communication skills, along with a clear phone manner and a strong attention to detail.