Insurance Customer Service Advisor – Growth & Benefits

Ecclesiastical Insurance Group; Taunton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading insurance provider in Taunton is seeking a Customer Service Advisor to join their team. This is a permanent role with a starting salary of £25,000. The ideal candidate will be ambitious and enjoy building relationships with clients, providing exceptional service, and contributing to business goals. The role offers career development opportunities within a purpose-led organization that values inclusivity. Additional perks include 28 days of annual leave, health benefits, and paid time off for volunteering.

Benefits

28 days annual leave plus bank holidays

Birthday off

Health and wellbeing benefits

Enhanced sick pay

Support for study towards professional qualifications

Paid volunteering time

Qualifications

• Ambitious individual looking to develop a career in insurance.
• Confident in building rapport over the phone.
• Organised and resourceful in managing tasks.

Responsibilities

• Provide proactive renewal service to retain clients.
• Deliver professional support and advice throughout policy life cycle.
• Ensure timely and professional policy administration.

Skills

Customer service skills

Communication skills

Attention to detail

Time management

Education

Chartered Insurance Institute Certificate in Insurance

Job description

A leading insurance provider in Taunton is seeking a Customer Service Advisor to join their team. This is a permanent role with a starting salary of £25,000. The ideal candidate will be ambitious and enjoy building relationships with clients, providing exceptional service, and contributing to business goals. The role offers career development opportunities within a purpose-led organization that values inclusivity. Additional perks include 28 days of annual leave, health benefits, and paid time off for volunteering.