Shift Lead — Customer Experience & Store Team Leader
B&Q
Crawley
Presencial
GBP 100.000 - 125.000
Tempo integral
Ontem
Torna-te num dos primeiros candidatos
Resumo da oferta
A leading home improvement retailer in Crawley is seeking a Shift Lead responsible for overseeing daily operations to ensure a safe and efficient shopping environment. The ideal candidate will possess strong customer service skills and a passion for team collaboration. With a focus on safety and compliance, the Shift Lead will empower colleagues and create a positive experience for customers. This role offers access to various inclusive benefits, ensuring all team members feel they belong.
Serviços
Award-winning pension scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
Qualificações
Passionate about customers and doing the right thing for them.
Enjoy interacting with colleagues and working in a team.
Like to bring energy to each day and motivate those around you.
Responsabilidades
Oversee shift operations to ensure smooth running of the store.
Act as the first point of contact for customers and colleagues.
Ensure the store is safe at all times.
Conhecimentos
Customer service orientation
Team collaboration
Safety awareness
Decision-making skills
Descrição da oferta de emprego
A leading home improvement retailer in Crawley is seeking a Shift Lead responsible for overseeing daily operations to ensure a safe and efficient shopping environment. The ideal candidate will possess strong customer service skills and a passion for team collaboration. With a focus on safety and compliance, the Shift Lead will empower colleagues and create a positive experience for customers. This role offers access to various inclusive benefits, ensuring all team members feel they belong.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.