Customer Experience Advisor - Retail Banking (Guildford)

Banco Santander; Guildford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services provider is seeking a Customer Experience Advisor for their Guildford Branch. This role involves engaging with customers in person and over the phone, assisting with transactions and inquiries. The ideal candidate will have strong communication skills and a genuine desire to provide top-tier customer service. The position offers a competitive salary, flexible working hours, and numerous benefits that emphasize personal growth and development.

Benefits

Flexible working hours

Personal growth opportunities

Numerous benefits

Qualifications

• Candidates should possess strong communication skills.
• Genuine desire to provide top-tier customer service.

Responsibilities

• Engage with customers in person and over the phone.
• Assist with transactions and inquiries.

Skills

Strong communication skills

Customer service orientation

Job description

Customer Experience Advisor - Retail Banking (Guildford)

Posted: 14/12/25

Recruiter: Banco Santander SA

Reference: 3046245147

Type: Permanent

Salary: Competitive

Location: Guildford, Surrey

A leading financial services provider is seeking a Customer Experience Advisor for their Guildford Branch. The role involves engaging with customers in person and over the phone, assisting with transactions and inquiries. Candidates should possess strong communication skills and have a genuine desire to provide top-tier customer service. This position offers a competitive salary, flexible working hours, and numerous benefits that emphasize personal growth and development.