Customer Experience Advisor – Flexible Shifts & Benefits

Sainsbury's; Whitby; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK grocery retailer is seeking a Customer Advisor for their Whitby location. Responsibilities include providing exceptional customer service at tills and online, processing payments, and ensuring a tidy stockroom. The ideal candidate should be energetic, friendly, and capable of working in a fast-paced environment. The role may offer part-time hours and various benefits, including discounts and training opportunities, especially during the festive season.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Discount on gym memberships and retail vouchers

Wellbeing support

Qualifications

• Must be friendly and welcoming to enhance customer shopping experience.
• Be adaptable and comfortable working in a fast-paced environment.
• Have the ability to communicate about financial services.

Responsibilities

• Deliver excellent customer service on tills and in-store.
• Process payments and refunds for customers.
• Maintain a clean stock room and assist with restocking.

Skills

Friendly demeanor

Enthusiasm for helping customers

Ability to work in a fast-paced environment

Comfort with digital tools

Attention to detail

Job description

A leading UK grocery retailer is seeking a Customer Advisor for their Whitby location. Responsibilities include providing exceptional customer service at tills and online, processing payments, and ensuring a tidy stockroom. The ideal candidate should be energetic, friendly, and capable of working in a fast-paced environment. The role may offer part-time hours and various benefits, including discounts and training opportunities, especially during the festive season.