Hybrid Customer Experience & Orders Specialist

KAT Recruitment; Middleton; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A successful recruitment agency is seeking a full-time Customer Support / Service Specialist to join their dedicated team in Middleton. The role involves maintaining customer data, managing orders, and resolving customer issues. Ideal candidates will have excellent interpersonal skills, the ability to work in a fast-paced environment, and knowledge of Microsoft Office. Hybrid working options are available after a training period. Be part of a successful team offering job stability.

Qualifications

• Attention to detail and a strong work ethic are essential.
• Ability to manage customer data and resolve complaints efficiently.
• Experience in customer service or related field is preferred.

Responsibilities

• Maintain and update customer data and pricing.
• Manage and enter daily orders and handle invoicing.
• Resolve customer problems and provide quotations.

Skills

Excellent interpersonal skills

Highly organized

Ability to work in a fast-paced environment

Strong client-facing skills

Excellent problem-solving skills

Excellent written and verbal skills

Tools

Microsoft Office Products

Job description

A successful recruitment agency is seeking a full-time Customer Support / Service Specialist to join their dedicated team in Middleton. The role involves maintaining customer data, managing orders, and resolving customer issues. Ideal candidates will have excellent interpersonal skills, the ability to work in a fast-paced environment, and knowledge of Microsoft Office. Hybrid working options are available after a training period. Be part of a successful team offering job stability.