Store Floor Leader & Customer Experience Coach

Hollister Co.; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Liverpool is seeking a Key Lead to enhance customer experiences in-store. This role involves acting as a Floor Supervisor, guiding team members, and ensuring effective store operations. The Key Lead will be critical in driving store performance through customer interactions and achieving daily sales targets. Flexible scheduling, including weekends and holidays, is essential for this position. The ideal candidate will have strong attention to detail and proactive thinking skills.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance on the floor through customer experience.

Skills

Attention to Detail

Proactive Thinking

Product Knowledge & Brand Awareness

Business Understanding

System Skills

Visual Displays

Register/Point of Sales use

Asset Protection

Job description

A leading retail company in Liverpool is seeking a Key Lead to enhance customer experiences in-store. This role involves acting as a Floor Supervisor, guiding team members, and ensuring effective store operations. The Key Lead will be critical in driving store performance through customer interactions and achieving daily sales targets. Flexible scheduling, including weekends and holidays, is essential for this position. The ideal candidate will have strong attention to detail and proactive thinking skills.