Shift Lead: Customer Experience & Team Leadership

Kingfisher; Grimsby; On-site; GBP 28,000; Full time

Job summary

A leading home improvement retailer is seeking a Shift Lead in Grimsby. This pivotal role involves overseeing daily operations and ensuring a safe shopping environment. Ideal candidates will be passionate about customer service, safety conscious, and possess strong team collaboration skills. Benefits include a competitive salary, pension scheme, and various employee perks. The position is available for both full and part-time work, providing flexible options for the right candidate.

Benefits

Award-winning pension scheme

Employee Assistance Programme

Shopping discounts

6.6 weeks holiday

Qualifications

• Passionate about customers and doing the right thing for them.
• Safety conscious with a detail-oriented mindset.
• Enjoy interacting with colleagues and working as a team.

Responsibilities

• Oversee daily operations to ensure a smooth experience for customers.
• Be the first point of contact for both customers and colleagues.
• Ensure compliance and safety standards are met.

Skills

Quality Analysis

Safety Standards

Time management skills

Troubleshooting

Job description

A leading home improvement retailer is seeking a Shift Lead in Grimsby. This pivotal role involves overseeing daily operations and ensuring a safe shopping environment. Ideal candidates will be passionate about customer service, safety conscious, and possess strong team collaboration skills. Benefits include a competitive salary, pension scheme, and various employee perks. The position is available for both full and part-time work, providing flexible options for the right candidate.