Customer Care Representative jobs in United Kingdom

The role will involve travelling to meet clients across the North West and North of Birmingham.

Our client is a leading provider of specialist healthcare facilities across the UK.

Reporting into the MD, this position offers fantastic career progression, excellent bonus and company car allowance. The ideal candidate will deliver a strategy to the sales team in order to drive sales and grow revenue.

You will have come from a background in business development or sales within the healthcare, or construction sectors, with a focus on high-value asset sales.

Attention to detail and the ability to communicate in a clear and authoritative manner is key and the candidate must be able to demonstrate this.

• Proactively identify new business opportunities within the NHS and private healthcare sectors, targeting decision‑makers involved in facilities management and procurement.
• Develop and maintain strong, long‑term relationships with key stakeholders within healthcare institutions, construction partners, and other relevant sectors.
• Build and manage a robust sales pipeline, including overseeing the full sales cycle from initial contact to closing deals
• Effectively communicate the benefits of the company by delivering engaging presentations and demonstrations.
• Conduct market analysis to understand industry trends, competitive positioning, and customer needs
• Lead contract discussions and negotiations to secure new business, ensuring favourable terms and conditions for both the client and the organisation.
• Overseeing a small sales team and ensuring that they are working towards the strategy.

• Demonstrable success in business development, sales, or client acquisition within healthcare, construction, mechanical, electrical or related sectors.
• Previous experience in managing a long sales process
• Strong understanding of the UK healthcare system
• Be able to demonstrate an understanding of technical products
• Exceptional presentation, negotiation, and interpersonal skills with the ability to engage with C-level executives and key decision-makers.
• Experience managing high‑value deals
• Able to work in a fast‑paced, dynamic environment, managing multiple projects and priorities simultaneously.
• Ideally, experience in managing a sales team previously.