Sales Consultant

KAO; Canterbury; On-site; GBP 80,000 - 100,000; Part time

Job summary

A luxury retail company in Canterbury is seeking a Sales Consultant to provide exceptional customer service in their store. The role is part-time, requiring 7.5 hours per week, and involves designing personalized customer experiences and assisting in general store tasks such as stock management. Applicants should demonstrate excellent communication skills, a passion for luxury, and the ability to work well in a team. Additional benefits include a competitive hourly wage, store discounts, and various employee perks.

Benefits

Hourly rate of £13.20

50% staff discount

22 days holiday + Bank Holidays

Day off for your birthday

Monthly store bonus

Quarterly product allocation

Access to retailer discounts/cashbacks

Enhanced family leave

Healthcare Plan

Wellbeing Support

Recognition Awards

Season Ticket Loans / Cycle To Work Scheme

Company Pension Scheme

Ongoing development opportunities

Qualifications

• Must demonstrate high personal grooming standards.
• Passion for luxury brands and customer service.
• Drive and motivation to achieve KPIs.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Assist with stock management, cleaning, and replenishment.
• Deliver sensory customer experiences through consultations.

Skills

Excellent communication skills

Confidence

Teamwork

Positive attitude

Job description

The Opportunity

We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Fenwick Canterbury store. This is a part-time opportunity, working 7.5 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What we are looking for

We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can- do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.

What we can offer you

• An hourly rate of £13.20
• A 50% staff discount to use on all of your favourite Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday!
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Learning and development opportunities within our business and across our brands