Customer Care Manager jobs in Brasile

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Capstone Hill Search

Brighton, United Kingdom

Other

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Yes

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9e2e05369333

10

26.04.2025

10.06.2025

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Do you love all things design? Want to be part of a passionate, creative and collegiate team working within an ambitious and growing agency?

Our client is looking for an Account Director to join their growing team.

Our client is a PR agency for the world’s design pioneers. They amplify the voice and value of design to help the world’s most ambitious agencies achieve the recognition they deserve, building their brand and staying relevant in an ever-changing world.

They have built an expert team of 20 journalists, media specialists and PR strategists who share an unrivalled understanding of the design industry and the media.

It’s insider knowledge and passion for design that sets them apart.

The Role

As an Account Director, you’ll be part of a small team with a global impact – joining a Associate Director, Senior Account Executive, Account Executive and Design Writer – and you’ll soon be taking the lead on delivering high profile media coverage and reporting it to your clients.

Your core responsibilities will be:

· The campaign lead – making sure everything happens how it should, when it should

· The day-to-day contact for clients, ensuring everyone knows what’s happening, knows what they need to do, and why they need to do it

· Task managing your team to ensure that as a team you deliver activity and results against targets

· Keeping on top of the news to spot relevant opportunities for your clients to join the cultural conversation in the media

· Pitching stories to journalists, and liaising with them to line up interviews and deliver written copy and visual assets

· Writing copy on behalf of clients for publication in the media

· Working closely with a small, experienced team to deliver outstanding results at speed

You will be given best in class training on how to do all of this, and you’ll be working alongside a team who’s been doing this for years, is a genuine expert in it, and will show you everything they know.

What we’re looking for

First and foremost, we want people that are passionate about design. This isn’t just a job, it’s a mindset and we want people that are excited and inspired by the clients’ work.

You don’t need to have done all of this exact list before – they will train and coach you on any of the bits that are new – but, they are looking for someone with great experience in PR, independently running several campaigns, and task managing a team, ideally in a similar field, and they are looking for specific qualities:

*Juggling multiple projects means the ability to work quickly and efficiently is key. We want plate spinners, able to discuss new ideas in new sectors with new people every day.

*Storytelling sits at the heart of everything they do, so we need people with strong writing and idea development skills.

*We want people who sit forward, bring ideas, and then have the can-do mindset to make those ideas happen.

What they offer

The agency would like to be the best place to work, and they work hard to realise that ambition. Here’s some of the ways they’re doing that:

• They are very picky about thier clients, saying no to far more than they say yes to, and this means they work with genuinely brilliant and inspiring clients
• They love working with each other, and spending time socially together: regular socials and awaydays – recently a storytelling workshop, visit to the Design Museum, volunteering at a local women’s refuge – as well as annual overseas trips (Berlin, Madrid, Porto, Palma, so far)
• Every Monday morning, they share highlights from the previous week and take time to celebrate each other’s achievements
• They offer a good holiday allowance of 25 days a year, everyone has private health insurance and a personal wellness budget, and the office kitchen is always well stocked!
• Clearly defined roles & responsibilities ensure everyone understands what they need to do; ongoing training ensures everyone all continually learning and developing
• They believe in giving back, through regular donations and volunteering, and are on the path towards B Corp accreditation

Based in Brighton, the company offers hybrid working, 3 days in the office and great benefits.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom