Customer Care Manager jobs in Gran Bretaña

R_300138 - Energy and Power Client Executive

We are seeking a talented individual to join our Energy and Power team at Marsh. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is within our Energy and Power practice, a dynamic and fast paced area of the Marsh Specialty business.

The role will provide the successful candidate with stimulating opportunities to be involved in some of the largest accounts in the MEA region. The role will involve coordinating client renewals and placements, developing strategies to meet our client needs, building and developing strong relationships in region, and responsibilities for team initiatives and growth.

We are looking for an individual with an energy insurance background to lead client engagement, market initiative and drive growth in the region.

We will count on you to:

• Analyse risks and provide solutions for clients' needs.
• Respond to client day to day queries and concerns, resolving issues promptly to develop strong client relationships.
• Assemble and deliver renewal strategies for client's co-ordinating with the wider Energy and Power team.
• Demonstrate awareness of market conditions to provide informed advice to clients including conducting market negotiations.
• Driving team initiatives in the MEA region including travel to the region.
• Maintain and develop strong relationships with clients, colleagues, and insurance/reinsurance markets to efficiently communicate client demands and requests internally.
• Working on and delivering presentations and tender reports for clients and prospects.

What you need to have:

• Energy Insurance background required.
• Experience of managing a portfolio of corporate client accounts.
• Strong communication and negotiation skills.
• Strong analytical and problem-solving skills.

What makes you stand out?

• Strong computer skills including demonstrable proficiency in Excel, Word, Outlook, and PowerPoint essential.
• Confident to work on own initiative as well as part of a dynamic, diverse and international fast-paced team.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.