Global Aftersales Coordinator (12-Month FTC)

Jimmy Choo; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An upscale luxury brand is seeking a full-time After-sales Coordinator for a 12-month FTC in Greater London. This role requires strong communication skills and a background in after-sales. The successful candidate will support global stores by managing after-sales claims and providing technical support. Proficiency in MS Office is essential, along with an ability to prioritize tasks effectively. Candidates will benefit from a dynamic working environment where their problem-solving skills are valued.

Qualifications

• Background in after-sales & luxury goods with product/material knowledge is highly desirable.
• Ability to prioritise tasks effectively.
• Proactive approach to continuous improvement.

Responsibilities

• Provide technical support to all areas of the business.
• Manage the after-sales claim process and uphold department KPIs.
• Support stores with after-sales scenarios and provide guidance.

Skills

Technical support and advice

Excellent administration skills

Strong written and oral communication skills

Problem-solving skills

Proficiency in MS Office Excel and Outlook

Job description

An upscale luxury brand is seeking a full-time After-sales Coordinator for a 12-month FTC in Greater London. This role requires strong communication skills and a background in after-sales. The successful candidate will support global stores by managing after-sales claims and providing technical support. Proficiency in MS Office is essential, along with an ability to prioritize tasks effectively. Candidates will benefit from a dynamic working environment where their problem-solving skills are valued.