Field Customer Success Manager – Onsite Training & Support

Fabric Recruitment; Bath; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A technology solutions company is seeking a Customer Success Manager to drive customer satisfaction through on-site installations and training. The role involves traveling across the UK to implement the company's systems and ensure customers are fully operational post-installation. Ideal candidates are confident and thrive in high-energy environments. A competitive salary ranging from £25,000 to £30,000 with potential bonuses is offered, along with a mix of remote working and travel opportunities.

Qualifications

• Experience with on-site system installations and configurations.
• Strong communication skills for training and support.
• Ability to travel extensively across the UK.

Responsibilities

• Travel to customer sites to install hardware.
• Configure business systems on-site and provide training.
• Support customers post-installation.

Skills

Customer training

On-site system configuration

Hands-on problem solving

Feedback communication

Job description

A technology solutions company is seeking a Customer Success Manager to drive customer satisfaction through on-site installations and training. The role involves traveling across the UK to implement the company's systems and ensure customers are fully operational post-installation. Ideal candidates are confident and thrive in high-energy environments. A competitive salary ranging from £25,000 to £30,000 with potential bonuses is offered, along with a mix of remote working and travel opportunities.