Customer Care Manager jobs in United Kingdom

Job Title: Commercial Manager Sleep and Respiratory Care

Commercial Manager, Sleep & Respiratory Care

Play a key part in the commercial success of the UKI Sleep & Respiratory Care (SRC) business by leading on tender processes, developing relationships with key partners and providing data insights to support the business.

Your role:

1. Responsible for further growth in relationships with our framework partners (NHSSC, SBS and HTE).
2. Ownership of our SRC Trust and Framework Tender process, ensuring that we deliver tenders that exceed expectations.
3. Active involvement in our continued Transformation, Strategy deliverables and Weekly Management KPI's.
4. Working with pricing and finance on our commercial policy and pricing strategies.
5. Supporting the Account Managers with ad hoc business/commercial requirements.
6. This role is based from home, with travel to customers in the UK&I and to our headquarters in Farnborough, Hampshire.

You’re right for this role if you have:

1. Managed an account or framework provider and have worked with the NHS.
2. A track record in managing tender processes through the full lifecycle, coordinating with cross-functional teams to gain all relevant information and ensuring all content is completed according to deadlines.
3. Strong commercial understanding including negotiation.
4. The ability to prioritize and organize multiple tasks with competing timelines and manage stakeholder expectations accordingly.
5. Experience in analyzing and presenting data so that it can be easily understood by multiple audiences.

Due to the role working in the healthcare environment, a standard DBS (Disclosure and Barring Service) criminal record check will be required for this role.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

About Philips UKI

In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.