Client Care Manager, Community Health & Service Delivery

City and County Healthcare Group Ltd; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Greater London is seeking a Client Manager to develop care packages that ensure high standards of care. The role demands an experienced professional who thrives in managing a remote team and is passionate about community care. Key responsibilities include overseeing budgets, establishing client relationships, and enhancing the quality of care. With extensive training and career development opportunities, this role offers a comprehensive benefits package, including generous leave and financial support. This is a full-time position without remote work options.

Benefits

22 Days Holiday plus bank holidays

Occupational Maternity Pay

Occupational Sick Pay

Death in Service Payment

Discounts at retailers

Qualifications

• Efficient, organized, and experienced care professional.
• Thrive on managing a remote team within a health and social care environment.
• Passionate about providing the best in community care.

Responsibilities

• Develop a portfolio of care packages that promote person-centered care.
• Take ownership of case loads, contributing to budget forecasts and financial KPIs.
• Maintain direct and regular contact with clients and care staff.

Skills

Customer Service

Client Management

Issue Resolution

Account Management

Job description

A leading healthcare organization in Greater London is seeking a Client Manager to develop care packages that ensure high standards of care. The role demands an experienced professional who thrives in managing a remote team and is passionate about community care. Key responsibilities include overseeing budgets, establishing client relationships, and enhancing the quality of care. With extensive training and career development opportunities, this role offers a comprehensive benefits package, including generous leave and financial support. This is a full-time position without remote work options.