Customer Care Assistant jobs in Regno Unito

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Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Staff Nurse (Tracheostomy and Neurorehabilitation) at our Hothfield Brain Injury Rehabilitation Centre in Kent.

At Hothfield Brain Injury Rehabilitation and Neurological Centre we look after adults with a brain injury or other neurological condition. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

What you'll be working:

We're flexible, so you'll work a total 37.5 hours per week, on a rota basis.

What you'll be doing:

• Acting as Primary Nurse, taking overall responsibility for the nursing input residents receive, through nursing assessments and care planning.
• Contributing towards MDT working, risk assessment management and a programme of on-going clinical improvement.
• Providing written nursing reports for a range of statutory and clinical review processes.
• Work according to the NMC Code of Professional Conduct and relevant professional guidelines as a named nurse or key worker for a defined group of patients.
• Work and act as a key member of the team, supporting each patient with achieving their planned outcomes.
• To ensure a comprehensive assessment is completed for the patients/residents/clients to ensure a comprehensive person-centered assessment is completed for their pathway and care plan.
• Take charge of a designated clinical area.
• Ensure all clinical documentation is of a high standard and patient notes are maintained and filed in the appropriate way.
• Provide a highly specialised range of clinical interventions and knowledge of evidence based models of practice relevant to the patients’/residents’ needs.
• Working autonomously with confidence and competence to provide a highly specialised and safe service to the patient.
• Adopt a flexible approach to hours of duty, in order to meet the needs of the service over a 24 hour period.

What you'll have:

• A current NMC Pin registration (RGN)
• A Legal right to work in the U.K.
• Up to date experience/knowledge of Tracheostomy care essential
• Experience of working within a neurorehabilitation setting

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

What to look forward to:

• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• Paid NMC Renewal
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

*** £5,000 Welcome Bonus (£2,000 upon starting and a further £3,000 on completion of probation * Permanent staff only )