Refunds & Admin Specialist – Customer Service

Adecco; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Administrator for a full-time position in Southampton. The successful candidate will handle refund requests, respond to customer inquiries via email, and manage administrative tasks. Key skills include strong IT competence, attention to detail, and excellent communication. This role offers a competitive pay rate of £14.31 per hour. If you excel in customer service with a passion for helping others, this job might be for you.

Qualifications

• Candidates must demonstrate excellent IT skills and the ability to quickly learn new systems.
• Strong organisational skills and exceptional attention to detail are essential.
• Professional written communication skills and a passion for customer service are required.

Responsibilities

• Process refund requests efficiently.
• Respond to customer refund inquiries via email.
• File and scan documents into the internal database.

Skills

Excellent IT skills

Ability to learn new systems quickly

Strong organisational skills

Exceptional attention to detail

Professional written communication skills

Passion for delivering excellent customer service

Job description

A leading recruitment agency is seeking a Customer Administrator for a full-time position in Southampton. The successful candidate will handle refund requests, respond to customer inquiries via email, and manage administrative tasks. Key skills include strong IT competence, attention to detail, and excellent communication. This role offers a competitive pay rate of £14.31 per hour. If you excel in customer service with a passion for helping others, this job might be for you.