Guest Experience Host — Flexible Hours & Perks

ABode Hotels; Canterbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A boutique hotel group is seeking a Receptionist to enhance guest experiences by providing exceptional service from check-in to check-out. This role involves assisting guests with local knowledge, making reservations, and fostering a friendly atmosphere among team members. Candidates with previous experience are preferred. The position offers competitive pay, service charge, and various perks including discounts and educational opportunities. The hotel values a work/life balance and encourages flexible scheduling.

Benefits

Competitive pay

Retail and hospitality perks through Perkbox

25% off food & beverage

Confidential helpline for support

Free meals on duty

Unique development pathways

Internal promotion opportunities

Milestone awards

Qualifications

• Must have experience working in a similar role.
• Ability to interact and engage positively with guests.
• Flexibility in scheduling as required.

Responsibilities

• Host guests from check-in to check-out.
• Assist with local information and making reservations.
• Ensure all guests have a memorable experience.

Skills

Experience in a similar role

Strong communication skills

Flexibility

Job description

A boutique hotel group is seeking a Receptionist to enhance guest experiences by providing exceptional service from check-in to check-out. This role involves assisting guests with local knowledge, making reservations, and fostering a friendly atmosphere among team members. Candidates with previous experience are preferred. The position offers competitive pay, service charge, and various perks including discounts and educational opportunities. The hotel values a work/life balance and encourages flexible scheduling.